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Picking accounting software should not feel like choosing a new language; However, for many small businesses, that is exactly what “QuickBooks Vs FreshBooks” has become: two solid tools with different strengths, prices, and learning curves.

In this guide, we will cut the jargon and focus on what actually matters- how each platform handles day-to-day work like invoicing, inventory, expenses, time-tracking, projects, and multi-user controls.

QuickBooks Vs. FreshBooks: What do You Choose? 

Area QuickBooks OnlineFreshBooksWhat does it mean for you?
Price$20/Month$19/MonthFor more business features, choose QuickBooks, and for a first-timer-friendly application, you can choose FreshBooks.
Invoicing EstimatesStrong Invoicing: estimates/quotes supported: deep accounting linkagesExcellent Invoicing: proposals & estimates are first-class: client portal FreshBooks wins for client-facing polish; both handle the basics well.
Time-trackingAvailableBuilt-in time tracking tied to invoices/projectsService businesses may prefer FreshBooks’ native time plus invoice flow
Expense & ReceiptsStrong expense categorisation; robust bank feedsExpense tracking with receipt captureTie goes to QuickBooks for depth; FreshBooks is easy and visual.
InventoryPlus adds inventory, Advanced expands controls/integrationsNot built for SKU-heavy inventory; relies on appsProduct sellers typically need QuickBooks Plus/Advanced
Project and Job CostingTrack project profitability, locations, classes, and budgets in higher tiers.Projects retainers, basic profitability insightsQuickBooks offers more granular job costing and reporting
ReportsExtensive financial and management reports; custom fields/automation in AdvancedCore small-business reports; easy to digestPower users and accountants often prefer QuickBooks’ depth
Users and ControlsGrows from single user to broader teams, Advanced supports more roles/permissionsDesigned for small teams; simple rolesQuickBooks scales better (it allows multiple staff to touch the Books)
Ecosystem and ApplicationsLarge app marketplace, deep accounting workSolid app set, but smaller ecosystem than QuickBooks OnlineIf you need specialized add-ons, QuickBooks has more choices. 
Learning CurveDeeper features = slightly steeper learningVery Approachable for non-accountantsFreshBooks is friendlier at first, but QuickBooks rewards growth
Third-party integrationsMore than 750More than 100Choose QuickBooks for more third-party integrations

QuickBooks is an accounting software designed especially for medium and small-sized businesses. It is designed to simplify the hard task of financial management and promote business growth. With a user-friendly interface, QuickBooks is indeed a need to streamline work that involves expense tracking, invoicing, and reporting. Doing so gives you a clear view of your business’s financial health. QuickBooks offers a scalable solution from automating payments to managing payroll.

FreshBooks is an accounting application that is mainly used by small business owners, freelancers, and independent professionals who need to simplify their financial tasks. Its features include income and expense tracking, invoicing, receipt capture, and project profitability management.

Features of QuickBooks 

Invoicing: QuickBooks allows you to create and send invoices. In addition to this, you can track payments with various customisation options, including the ability to upload your company logo and colours, change the font, and add or remove fields.

Expense Tracking: Automate expense tracking by connecting your bank accounts and credit cards, with features to manage and categorize receipts.

Bank Reconciliation: QuickBooks offers advanced bank reconciliation tools to accurately match transactions and ensure your bank account balances match your accounting software records.

Financial Reporting: A wide range of detailed accounting reports, such as cash flow statements, balance sheets, profit and loss statements, and more, provide valuable insights into your financial performance.

Inventory Management: QuickBooks offers inventory management features, including basic inventory tracking, setting reorder points, creating purchase orders, and generating inventory reports.

QuickBooks Payroll: This integrated service connects directly with QuickBooks to manage employee salaries, withhold taxes, and handle payroll tax filings.

Project Tracking: In addition to basic time tracking, QuickBooks offers project tracking and project profitability analysis.

Advanced features: Depending on the QuickBooks Online plan, you can access advanced features like multi-currency support, budgeting, and more granular reporting.

Global search function: Allows QuickBooks users to quickly find transactions, reports, or clients within the software.

Features of FreshBooks

  • Invoicing and billing: Create professional invoices, automate recurring invoices, and send estimates and proposals.
  • Expense tracking: Track expenses by manually entering them or by connecting bank accounts for automatic imports.
  • Time tracking: Track billable hours for clients directly in the software to ensure accurate billing.
  • Online payments: Accept credit card payments online, with automatic payment recording.
  • Accounting and reporting: Use double-entry accounting, access reports to monitor business health, and provide accountant access to simplify tax season. 

Conclusion 

In this guide, we clearly compare QuickBooks Vs. FreshBooks is based on the facts and experiences of users. In conclusion, we found that for users, QuickBooks is better for scaling businesses with products and advanced needs. On the other hand, FreshBooks is better for freelancers and service-based businesses that prioritise simplicity and time-tracking. In the final say, the best choice depends on your business size, type, and accounting complexity.

Frequently Asked Questions

What are the gaps in FreshBooks?

The gaps that exist in FreshBooks include limited billable clients and multi-user support. However, FreshBooks is suitable for service-based businesses, sole entrepreneurs, and freelancers. It falls short in depth in comparison to QuickBooks.

Why do users consider QuickBooks as an alternative?

Since QuickBooks is considered a tailored fit for both medium-sized and small-sized business owners. QuickBooks is more versatile compared to other accounting software since it has more specific features with third-party integrations that users find more worthy, especially as compared to FreshBooks.

Which is considered the best accounting software for a small business? 

The basic needs of small businesses are primarily focused on inventory management and financial and accounting reporting. For this reason, QuickBooks Online is considered the best accounting software for its comprehensive features. For freelancers and individual entrepreneurs, FreshBooks is one of the best options

Many QuickBooks users find it difficult to restore a backup of their company file. If you are one of them, we assure you that you will walk through this guide and get your hesitation dissolved. The QuickBooks company file is the core of the data that any company requires for its everyday workflow. 

If you want to restore a backup of your company file without losing any data, follow this guide till the end. You can also bookmark this guide for further use. We have carefully crafted this blog considering the queries we have received from thousands of QuickBooks users. 

Learn To Restore a backup of your company file 

  • In QuickBooks, navigate to the File menu.
  • Click on Open or Restore Company.
  • Click on Restore a backup copy and hit Next.
Open or Restore Company
  • Click on Local Backup and again hit Next.
  • Browse your backup company file (Your Company name.qbb).
  • You can select your folder where you can save your restored company file.
  • Once you do so, click on Open.

Note:- In case you save the backup in the same folder where you have your existing company file, it could overwrite your data.

  • You can avoid overwriting the file using the rename option and renaming the new file. Or, you have a choice to rename your backup to a completely different folder.
  • Once you are done, click on Save.

Finally, you have a fresh backup of your company file.

Learn To Fix The Error If The Restoration Of a Backup Failed

What are the causes behind the Error when restoration of a company file failed? 

  • Special characters in your company file.
  • You must have restored a backup file over an existing company file.
  • The file you restored may not be an actual backup file.
  • Your company file may be compromised.
  • You must have backup in a newer version.

Remove special characters from your company file name 

  • Get the location of your company file using the Windows Start menu.
  • Once you find the file, right-click on it and rename it.
  • Rename your file with no special characters and hit Enter.

Do not overwrite an existing company file while you restore your backup. 

  • While restoring the backup, you will get an option to save the file; you can choose a different location to save the file. 
  • In case you are saving the file with the same name, you would see a message: “The file name exists. Would you like to overwrite this file?
  • If so, click on No.
  • Choose a different name for the file from the existing company file.

Copy your backup before restoring it and using a flash drive or a network drive. 

If you are moving ahead with restoring a backup of your company file to your local computer and from the same computer, it is a simpler method you are proceeding with. We recommend that you back up your desktop before restoring it, as it will ensure that your files are safe.

Before you restore, copy a backup file to a new folder 

If you consider backing up your company file to a new folder, it keeps the file safe while ensuring that the folder is also not damaged. You can copy-paste the file to a new location if you are using Windows Explorer.

Use the newer or the same version of QuickBooks while restoring the backup.

Restoring a backup to a newer version of QuickBooks Desktop is a great choice. If you continue with the older version, it would lead to an issue due to the file structure that changes between the versions. 

Repair your company file

  • Use the Rebuild Data tool to repair your company file. 
  • Or you can use QuickBooks File Doctor.

Conclusion 

This guide covered the steps to restore a backup of your company file. Additionally, we covered those scenarios where you will keep your company file and make it reachable in times of emergency. 

Frequently Asked Questions 

What are the steps to restore a backup of your company file?

  • In QuickBooks, navigate to the File menu.
  • Click on Open or Restore Company.
  • Click on Restore a backup copy and hit Next.
  • Click on Local Backup and again hit Next.
  • Browse your backup company file (Your Company name.qbb). . .

How not to get the issue while restoring a backup file?

  • Before you restore, copy a backup file to a new folder
  • Use the newer or the same version of QuickBooks while restoring the backup.
  • Remove special characters from your company file name.

What are the causes behind the Error when restoration of a company file failed?

  • The file you restored may not be an actual backup file.
  • Your company file may be compromised.
  • You must have backup in a newer version.
  • Special characters in your company file.
  • You must have restored a backup file over an existing company file.

You must be wondering, even after trying to sign in several times, why it is failing. It might be that your steps to log in are correct, but there could be an issue in the background. Considering the complexity of the login failure, we would try the top-rated steps to fix the issue.

QuickBooks Login Failed message

The message you must have received may be “The attempt to log in with the user name xxxxx failed. This user is already logged into the company file. Try a different user name.” or “User ID Admin is already logged into the company file.”

Reasons behind the QuickBooks login failed Error:

  • Your user or your accountant might be using Remote Access for logging into the company file. 
  • It could happen that the user might already be logged in and using the company file in any other workstation.
  • There might be an issue on your network side or an electrical problem. 

Step 1: Install QuickBooks Tool Hub

  • Close the QuickBooks application.
  • Download QuickBooks Tool Hub (1.6.0.8) latest version.
  • Save the file you have just downloaded to an easy-to-reach location, for example, in the downloads folder. 

Note:- In case you already have an installed QuickBooks Tool Hub, you can confirm its version. Simply, click on the Home tab, and you can see the version at the bottom.

  • Open the QuickBooksToolHub.exe (downloaded file).
  • Continue with the on-screen instructions, install, and agree to their terms and conditions
QuickBooksToolHub
  • Once the installation is finished, double-click on the QB tool hub icon, as you can see in the image below. You may find it on your Windows desktop. 
qb tool hub

Note:- If there is no icon on the desktop or if you are unable to find the icon, click on the Windows Start menu, type tool hub and open the program. 

QuickBooks Tool Hub

Step 2: Run Quick Fix My File

  • Click on Company File Issues and then Quick Fix my File.
Run QuickBooks File Doctor
  • Click on OK when it completes.
  • Launch your QuickBooks application. 

Solution 2: Restart your server that stores and hosts your company’s data file

Once you restart the server, launch QuickBooks Desktop on your workstation and then sign in to your company data file.

Solution 3: Sign in as a different user

  • In case you forgot your username and/or password, contact your QuickBooks Administrator if you are looking to reset your QuickBooks login credentials.
  • If you yourself are the QuickBooks Administrator, click on the reset button available on your login screen and answer the puzzle/challenge questions. 
  • Click on the link to the Intuit Automatic Password Removal Service if you are struggling with the problems. 

Solution 4: Restore your latest backup and re-enter data

  • Within QuickBooks, navigate to the File menu.
  • Click on Open or Restore Company.
  • Click on Restore a backup copy & then Next.
Open or Restore Company
  • Now, select Local Backup and click on Next.
  • Use the Browse option to search for your backup company file. It must be in the format: [Your company name].qbb.
  • Choose a folder to decide the location to save your restored company file. 

Note:- If you open your backup company file in the same folder where your existing file is saved, it could lead to overwriting. To avoid any overwrite of your data, you are required to rename your existing company file. Alternatively, you may save the backup in a different folder.  

  • Once done, click on Open, and when you are ready, click on Save

Conclusion

In this guide, we have brought you top-rated solutions that can fix the QuickBooks login issue. However, certain issues could be more complex and may require technical expertise. If you are still struggling with the “QuickBooks Login Failed” error, dial our senior QuickBooks specialist at +1(866)500-0076

Frequently Asked Questions

1. Why can’t I log in to QuickBooks Online?

If you’re having trouble logging into QuickBooks Online, it could be due to your browser cache, Intuit cookies, or incorrect login credentials. Make sure your browser is up to date and compatible with QuickBooks.

2. Why does QuickBooks keep saying something went wrong?

In the QuickBooks Tool Hub, if you need to reset your QuickBooks login username and password. To do this, you can use the password reset option in the Tool Hub. Download and install QuickBooks Tool Hub and then launch it. Finally, go to the Password Reset tab, and you can do the needful.

3. Why can’t I access QuickBooks Online? 

There are various reasons that led to QuickBooks login failure in Online mode. It includes browser cache and cookie build-up, compatibility issues, an unstable network connection, or using an outdated browser version.

4. Why does QuickBooks keep saying something went wrong? 

This error is due to invalid characters in your QuickBooks Online company name. Invalid characters in the company name or in the name of any of your list items can cause server errors or other application problems.

5. How to fix QuickBooks login issues? 

To reset your password, you need to have access to the email used to create your Intuit login.

  • Select the Forgot Password? from the sign-in screen. 
  • Now, you need to enter your User ID and then click on Enter.
  • Re-enter your new password and click on Close.
  • Select the Sign in in email to confirm the new password link.

6. Why is my Intuit QuickBooks not working? 

Your hard drive may be damaged. Your program files or QuickBooks Desktop installation may be corrupted. Your Windows operating system may also be corrupted.

The script error has no direct relation to the QuickBooks application itself. This error occurs due to JavaScript or VBScript embedded in web pages when QuickBooks opens web-linked files in Internet Explorer or Microsoft Edge. These files include viewing transactions or accessing online banking on the web. QuickBooks is an industry-leading accounting software that has been widely adopted by small businesses globally. And, like any other complex software, QuickBooks is not immune to errors.

In this blog, we have documented the essential steps to resolve QuickBooks errors. Since hundreds of QuickBooks users are facing such issues, we believe in sharing proven steps to quickly fix these errors. Error has its place in every human or technical proceeding, so does QuickBooks.

Let’s carry on with all the time-tested steps to resolve the Script Error in QuickBooks quickly. We understand that time is precious, so first identify all the possible reasons behind the Script Error Codes in QuickBooks.

Script Error Codes in QuickBooks

What is a Script Error in QuickBooks?

QuickBooks Script Error

Above, we have covered how a script error in QuickBooks while executing the script code of the software. Let us see a variety of error messages you may see in QuickBooks Desktop:

  • QuickBooks script error line 0
  • Error in script
  • QuickBooks script error 444
  • QuickBooks script error 444 code 0
  • Script error line #### character ## object ####
  • An error has occurred in the script on this page.

Multiple instances, such as launching QuickBooks, accessing a company file, opening a function or transaction, or using the Accounts Payable application or website, often experience interruptions. These disruptions are common across various instances, and their format may differ.

10 Possible Reasons behind Script Error Codes in QuickBooks

It is essential to identify the causes of the QuickBooks script error code 0 before attempting to fix it. Doing so will help you determine which specific issue applies to your situation.

  1. Virus Infection on your workstation
  2. Unnecessary changes in the scripts
  3. Damaged Windows files
  4. Script processing disabled or blocked
  5. Corrupt script plugin
  6. Damaged QuickBooks file
  7. Cache issues in browser folder
  8. Corrupt QuickBooks data files
  9. Script Debugging feature is damaged
  10. Windows Firewall might be blocking QuickBooks

11 Methods to Resolve QuickBooks Script Error After Opening

Let’s walk through these simple steps to resolve the QuickBooks Desktop script error in no time:

Method 1: Set Intuit as a Trusted website in the list of Internet Explorer

Internet Explorer
  1. Start with launching the Internet Explorer, navigate to the “Settings” section, and here, you should have a Security tab. Proceed by clicking on it, and add Intuit.com and quickbooks.com as trusted websites.
  2. After updating the website in a trusted list, unmark the section “Require server Verification” for the Intuit website.
  3. There is no longer a disruption to QuickBooks.
  4. Then click on the “Advanced” tab and also unmark the option “Enable Protection Mode.”
  5. Now, test the QuickBooks Desktop. To do this, exit Internet Explorer and run the application.
  6. In case if still the script error in QuickBooks Desktop persists, then try it with next steps.

Method 2: Clear the Cache from Internet Explorer

Clear the Cache from Internet Explorer
  • In the “Settings” section within the Internet Explorer, go to Browsing History section clearing the cache.
  • This requires you to Click on “History” or use CTRL + H and delete all the history.
  • Now, launch the QB app and check if its working. In case the error needs another way to fix it, follow the next step.

Method 3: Activate the Compatibility Mode

  • Inside the Settings of Internet Explorer, see an option “Compatibility View Settings”.
  • Click on it and set it to “Display all websites in Compatibility View”.
  • Saves the changes as it is.  

Method 4: Disable Add-ons in Internet Explorer

  • In the Explorer’s “Settings” section, click on Tools and look for the “Manage Add-ons” option.
  • Proceed with Add-ons and disable it.
  • Tap “OK” and exit the Explorer.

Method 5: SSL Certificates in Internet Explorer

SSL Certificates
  • Navigate to Internet Properties and click on the Content tab, where you will find the “Clear SS State” option.
  • Click on the same option and save the changes by clicking on “OK”.

Method 6: Ensure Internet Explorer as Your Default Web Browser

Default Web Browser
  • Again, in the Settings of the Internet Explorer, there is a tab called “Programs”.
  • Click on it and again click on a link “Make Internet Explorer the default browser”.

Method 7: Switched off the Error Notifications related to the Script

  • Within the Settings section of Internet Explorer, at the extreme right, there is a tab called “Advanced”.
  • Unmark the option “Display a notification about every script error” among other options.
  • Finally, click on “Apply” and then “OK”.

Method 8: Add the URL Address notifying about the Error in the Restricted Sites

  • Launch the QB Desktop, and click on the “Help” following the Internet Connection Setup > Next > Advanced Connection Setting and then the Security tab.
  • Finally, you will have an option of “Restricted Sites”. Copy and paste the URL address that complains regarding the error.
  • Add it and then click on “OK”.
  • Now, exit from QuickBooks and then re-launch the application.
  • There will no longer be a script error.

You can use this for all the script error types, if facing this issues while opening QuickBooks.

Method 9: Uninstall the Internet Explorer and re-install it

  • In the search box of Windows, next to the Start, write a keyword Control Panel and hit Enter.
  • Now, enter the control panel and click on the “Program & Features” section. Following this, locate the installation of QuickBooks.
  • Click on QB’s Maintenance Wizard and you will have an option either to repair or remove the programme.
  • Click on the “Repair” following the Next to complete the process.

Method 10: Use QuickBooks Tool Hub to Repair QuickBooks

QuickBooks Tool Hub

In this step, you need to deploy the QuickBooks Tool Hub features to get it done. After using quickbooks too hub, there are enough chances to fix QB script error code 0.

  1. Confirm the up-to-date version of the QuickBooks Tool Hub before you begin with the process.
  2. Once confirmed, open the tool hub and navigate to the tab “Program Problems”. You will have an option of “Quick Fix My Program,” so click on it and begin the repairing process.
  3. In case this stubborn error is still not eliminated, click “QuickBooks Program Diagnostic Tool” from the section “Installation Issues”.
  4. Finally, run the installation repair.
  5. Once the tool hub stops, again run the quickbooks and check its performance.

If the QuickBooks Script Error still appears, you can try the next step to fix the error.

Method 11: Remove the Active Scripting

Last but not the least option to get rid of the QB Script error.

  1. Launch Internet Explorer, navigate to Internet Options, and follow the Tools section.
  2. In the Tools section, click on the “Security” tab > “Custom Level” option and fetch the ActiveX controls and plug-ins.
  3. In this last step, choose the “Default Level” and end the process.

The following steps would review the active scripting, and once it is done, you need to uninstall the ActiveX file from the explorer. Please follow the instructions below to do so:

  1. In Internet Explorer, click on “Options” following the “Settings” tab and choose “View Objects”.
  2. Fetch all the ActiveX files in the PC and search for file “qboax, qboax11 or qboax11.dll”.
  3. In a nutshell, remove the files from your workstation.

If you are still wondering why am I getting script error when I open function or transaction while opening QuickBooks? You can use this for all the script error types.

Conclusion

After following these steps, check the status of QuickBooks script error. In case the error is still not resolved after troubleshooting, you can contact our experts for further technical assistance. Call us at: +1(866) 500-0076

Frequently Asked Questions

1. How to fix the Script Error in QB Desktop?

Script Error has no direct relation with QuickBooks’ accounting functionality. Rather, it is the issue of the Scripting error when QuickBooks functions with an embedded web app. We have provided all the proven steps above to fix the QuickBooks Script Error. In case you want immediate resolution, contact our experts at: [+1(866) 500-0076].

2. What to do if the QuickBooks Script Error is not resolved?

In case you have tried everything and still the error is not fixed, we suggest that you contact our QuickBooks expert for quick resolution. You can dial the number: [+1(866) 500-0076].

3. Why does QuickBooks show the script error when opening any QB file in the web pages?

We want to inform you that this error is a majorly scripting error in web pages where JavaScript or VBScript is embedded, utilizing its operational potential.

4. Are these quickbooks error resolutions effective in fixing the Script error?

We are fortunate to receive hundreds of positive reviews and appreciation for the QuickBooks resolution blogs from our end. It is understandable that millions of users face errors every day, and any software is prone to errors, so we believe in sharing solution-oriented blogs for QuickBooks errors.

5. How to install the QuickBooks Tool Hub?

If you are looking for the concrete steps to install the QB tool hub, follow the guide to download and make quick use of it.  

If you’ve recently updated your QuickBooks Desktop and found that the Loan Manager or Cash Flow Projector is suddenly missing or not functioning properly, you’re not alone. Many users encounter an issue where, upon opening either of these add-ons, they see the error message: 

Feature update – reboot required to use this feature: QuickBooks updated this feature to work with your version of Internet Explorer. Please reboot your computer to use this feature.

In this guide, we’ll walk you through the necessary troubleshooting steps to resolve the QuickBooks Loan Manager not working error and get your add-ons running smoothly again.

Note: The Loan Manager and Cash Flow Projector were already discontinued in QuickBooks Desktop 2022. You can still use these add-ons in the supported previous version.

Why is QuickBooks Loan Manager Not Working? 

Here is a list of various factors why QuickBooks Loan Manager not working; let’s explore each one of them one by one:

  • Active programs in the background might be lingering with the Loan Manager processes 
  • Incompatibility with the default browser and QuickBooks 
  • Damaged or corrupted company file data 
  • Incorrect settings of Internet Explorer 
  • Incorrect installation or corruption of QuickBooks

How to Fix the QuickBooks Loan Manager or Cash Flow Projector Error?

Try resolving the issue we discussed regarding the QuickBooks Loan Manager error using the detailed troubleshooting methods below. Reach out to a QB ProAdvisor at +1(866)500-0076 if you require further help.

1. Run Quick Fix my Program

The Quick Fix my Program closes any active programs lingering with QuickBooks processes and runs a quick repair to the program. 

  • Launch QuickBooks Tool Hub.
  • Go to Program Problems in the left pane.
  • Hit on Quick Fix my Program.
Quick Fix my Program
  • Open QuickBooks. 
  • Try to run the Loan Manager or the Cash Flow Projector again.  

2. Enable Compatibility Mode in Internet Explorer 9, 10, or 11

Important: Although the following steps are applicable to Internet Explorer 11 and earlier versions, note that Microsoft has discontinued support and updates for Internet Explorer 10 and older. For security and compatibility reasons, make sure you have Internet Explorer 11 installed on your system.

  • Go to Tools at the top menu bar. 
  • Select Compatibility View Settings.

Note: If the Tools menu isn’t available, press the Alt key. 

  • Hit on Display all websites in Compatibility View.
  • Select Close.

3. Restore the default settings of Internet Explorer

Restoring IE’s default settings returns the browser to its original state and eliminates any issues caused by changes or configurations.

  • Go to the Tools menu.
    Select Internet Options in the drop-down. 
  • Navigate to the Security tab.
  • Choose Internet and click on the Default level.
  • Navigate to the Advanced tab.
  • Choose Restore advanced settings.
  • Hit Apply, then choose OK.
  • Open QuickBooks Desktop.
  • Try to run the Loan Manager or the Cash Flow Projector again.

4. Verify and Rebuild the file data

Let’s verify data damage and corruption and rebuild them quickly using the Verify & Rebuild Data utility with the following steps:

a. Verify your company data

  • Go to the Window at the top. 
  • Choose Close All
  • Go to File and choose Utilities.
verify and rebuild company file data
  • Hit on Verify Data. If you see:
    • QuickBooks detected no problems with your data—everything is clean, and no further action is required.
    • An error message—look it up on our QuickBookSupportNet site for troubleshooting steps.
    • Your data has lost integrity—file damage detected. Rebuild your data to resolve the issue.

b. Rebuild your company file data

  • Go to File at the top. 
  • Select Utilities and click on Rebuild Data.
Rebuild Data
  • Now, QuickBooks will ask you to create a company file backup before rebuilding it. Click OK. A backup is necessary before rebuilding the data. 
  • Choose the location to save the backup copy and click OK. Do not replace the already existing company file. Type a new name in the File name and click Save
  • Click OK when you receive the Rebuild has completed message. 

5. Manually repair QuickBooks Desktop

Let’s repair QuickBooks Desktop so you can run features like Loan Manager:

  • Launch the Windows Start menu. 
  • Type Control Panel and press Enter
  • Go to Programs and Features
Programs and Features
  • Click on Uninstall a Program.
  • In the list, choose the QuickBooks version you use. 
  • Click on Uninstall/Change.
uninstall or change a program

Conclusion 

This concludes our blog on why QuickBooks Loan Manager not working and how to resolve the issues. The guide is expert-curated, and hopefully, the information has helped you run the Loan Manager seamlessly.

If the issue persists or you require professional assistance, we recommend consulting with QuickBooks ProAdvisors. Dial +1(866)500-0076 to talk to an expert now!

Frequently Asked Questions 

  1. Why is my QuickBooks Sync Manager not working?

Your QuickBooks Sync Manager may not be working due to a variety of issues, including outdated software, firewall obstructions, corrupted files, or network problems.

  1. What is the purpose of using the loan manager in QuickBooks?

The purpose of the QuickBooks Loan Manager is to provide a single screen for managing all payable loans, from setting up payments and schedules to tracking interest and principal. It allows users to enter loan details, generate a payment schedule, record payments, and see a summary of the loan’s status, including the principal, interest, and remaining balance.  

  1. How to use the loan manager in QuickBooks Desktop?

To use the loan manager in QuickBooks Desktop, go to the Banking > Loan Manager, and click Add Loan to enter your loan details, including the liability account, lender, and origination date. 

You can then use the manager to set up payment schedules, record payments, and analyze hypothetical “What-If” scenarios. 

  1. How do I reboot my QuickBooks loan manager? 

To reboot the QuickBooks Loan Manager, run the Quick Fix my Program tool to end all background processes and refresh the Loan Manager. If this doesn’t help, end the processes in the Task Manager and run it manually again.

Browser issues are common when using QuickBooks Online, leading to problems like login failures, slow page loads, or difficulty exporting data. You might encounter issues like; 

  • QuickBooks repeatedly asks you to sign in despite multiple attempts
  • Trouble viewing forms (like payroll or invoices), or 
  • Even trouble loading specific pages

These problems often stem from outdated browsers, excessive cookies, or cached data. In this guide, we’ll walk you through the possible causes behind these QuickBooks Online login problems and performance issues, and provide step-by-step solutions to resolve them and ensure smooth, uninterrupted access to your QuickBooks account. 

Why Do I Can’t Login to QuickBooks Online? 

Here’s a list of possible reasons why you might not be able to log in to QuickBooks Online: 

  • Incorrect login credentials 
  • Common browser-specific issues 
  • Excessively stored cookies and caches 
  • Using an incorrect password 
  • Browser extensions might be blocking access 

Read More – QuickBooks Time Login

Resolving the QuickBooks Online Login Problems With Easy Steps 

Below is a list of multiple methods that will help you resolve the QuickBooks Online Login Problems and allow you to run the business processes smoothly: 

1. Use a private or incognito browser 

Open your browser in private or incognito with these steps:

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

2. Clear the browser’s cookies and caches 

Clear excessively stored cookies and cache to resolve QuickBooks Online login issues:

a. Firefox

  • Click on the menu button. 
  • Select Settings
  • Choose the Privacy & Security panel.
  • In the Cookies and Site Data section, hit Clear Data…
  • This will open the Clear browsing data and cookies.
Clear browsing data and cookies
  • From the drop-down menu next to When:, choose Everything
  • Make sure to select only the temporarily cached files and pages that are check-marked.
  • Hit the Clear button.
  • Exit the Settings page.
  • All the changes you’ve made will automatically be saved. 

b. Google Chrome

  • Open Google Chrome on your computer. 
  • Select More at the top right corner. 
  • Click Delete/Clear browsing data.
  • Choose a time range, such as Last hour or All time.
  • Select the information type you wish to remove.
  • Click Delete data.
  • If you delete cookies while signed in to Chrome, you won’t be signed out of your Google Account.

c. Safari for Mac

  • Open Safari on your Mac.
  • Go to History > Clear History, then click the pop-up menu.
Clear History
  • Select how far back you want to clear the browsing data. 

d. Safari for iPad and iPhone

  • Go to Settings at the top. 
  • Choose Apps and click Safari
  • Scroll down and click on Clear History > Website Data.
Safari Clear History
  • Select the timeframe to clear, then tap Clear History. This won’t affect your AutoFill data. If the button is grayed out, there may be no data to clear, or you should review your Screen Time web content restrictions.
tap Clear History

e. Microsoft Edge

  • Go to Settings and More at the top. 
  • Select Settings > Privacy, search, and services.
  • Hit on Clear browsing data, then select Choose what to clear next to Clear browsing data now.
  • Under Time range, select a specific time range from the drop-down menu.
  • Choose the types of browsing data you wish to clear. 

For example, you may wish to remove the browsing history and cookies while keeping passwords and form-fill data.

  • Finally, click Clear now.

Learn More – QuickBooks Timesheets

3. Clear Intuit-specific cookies from your browser

Here’s how to clear Intuit-specific cookies for better QuickBooks Online performance:

a. Google Chrome 

  • Select the More ⋮ icon at the top.
  • Choose Settings.
  • Click Privacy and security.
  • Click Cookies and other site data.
  • Select See all cookies and site data.
  • In the search bar, type Intuit to find the Intuit cookies. 
  • Hit on Remove all shown or the trash can icon.
  • Restart Google Chrome to apply the changes.

b. Mozilla Firefox

  • Select the Menu icon at the top. 
  • Choose Settings.
  • Click Privacy & Security.
  • Click Manage Data under Cookies and Site Data.
  • In the search field, type Intuit to find the Intuit-specific cookies.
  • Select Remove All Shown.
  • Hit on Save Changes.
  • Restart Mozilla Firefox to save the changes.

c. Safari 

  • Open Safari.
  • Choose Safari beside the Apple icon to the top left.
  • Go to Preferences.
  • Select Privacy > Manage Website Data.
  • Type Intuit in the search bar to find Intuit cookies.
  • Select Remove All > Remove Now.
  • Click Done.
  • Restart Safari to save the changes.

4. Add Intuit as a trusted site

Make sure Intuit is reliable and authentic by adding it as a trusted site:

a. Add Intuit: Google Chrome

  • Click the Customize and control Google Chrome ⋮ icon.
  • Select Settings.
  • In the left pane, choose Privacy and security, then Site settings.
  • Select Third-party cookies.
  • In the “Allowed to use third-party cookies” section, click Add.
  • Enter *.intuit.com and click Add to save.

b. Add Intuit: Safari

  • Open Safari and enter *.intuit.com.
  • Press Enter.
  • Click Bookmarks, then choose Add Bookmark…
Add bookmark
  • From the drop-down, select Favourites under “Add this page to:“.
  • Click Add.

c. Add Intuit: Microsoft Edge

  • Click the … menu icon and choose Settings.
  • In the left pane, select Cookies and site permissions, then Manage and delete cookies.
Cookies and site permissions
  • Under Allow, click Add.
  • Enter *.intuit.com, then click Add to save.

5. Reset QuickBooks Online password

Make sure QuickBooks Online login problems aren’t caused by an incorrect password:

  • Open the QuickBooks Online sign-in page.
  • Hit on I forgot my user ID or Password at the bottom.
  • Enter your phone number and click Continue
  • Type the 6-digit code, then Continue.
  • Complete the prompts on your screen to retrieve your password or reset it.

6. Disable the browser extensions

You can uninstall a browser extension permanently as well as disable it until you sign in to QuickBooks Online.  

a. Uninstall an extension 

  • Open Google Chrome. 
  • Go to More
  • Select More Tools, then Extensions.
  • Next to the extension you wish to remove, select Remove.
  • Click Remove for confirmation.

Tip: To remove an extension that’s a button on the browser toolbar, right-click the button and select Remove from Chrome.

b. Disable an extension 

To temporarily stop using an extension: 

  • Open Google Chrome. 
  • Go to More.
  • Select More tools and then Extensions.
  • Turn off the extension you wish to disable. 

Bonus: Performing troubleshooting for download issues

If you are unsuccessful in saving a file or downloading a report in QuickBooks Online, the following steps will help you resolve the issue: 

a. For Google Chrome

  • Click on the menu (three dots) on Google Chrome’s toolbar. 
  • Select Settings
  • Scroll down and click on Show Advanced Settings.
  • Choose the Downloads section:
    • Click Change if you wish to select the default location to save the file you just downloaded. 
    • Click Ask where to save each file before downloading to be prompted to save the file to a specific location for each download.

b. For Mozilla Firefox

  • Go to the Tools menu. 
  • Select Options
  • Go to the General tab:
    • Click Browse to change the default location of the downloaded files.
    • Click Always ask me where to save files only if you wish to be prompted to select a specific location for each download. 

c. For Safari

  • Go to Preferences.
  • Select General
  • Click Other in Save Downloaded Files.
  • Choose the location to save the file. 
  • Hit Close

d. For Microsoft Edge

  • Click on the three dots in the upper-right corner. 
  • Select Settings
  • Go to Advanced Settings > View advanced settings.
  • Choose Ask me what to do with each download under Download

Conclusion 

In conclusion, common browser issues can make it difficult to log in to software like QuickBooks Online and perform related operations. This guide has highlighted the key reasons behind QuickBooks Online login problems and provided a range of troubleshooting steps to help resolve them.

If you continue to experience issues, we recommend reaching out to a QuickBooks professional for further assistance. Dial +1(866)500-0076 to speak with an expert today!

Frequently Asked Questions 

How do I fix Intuit QuickBooks Online login problems?

To fix QuickBooks Online login problems, verify your credentials, clear your browser’s cache and cookies, try a different web browser or incognito window, and reset your password via the account recovery page

Why can’t I get into my QuickBooks Online account?

You may be locked out of your QuickBooks Online account due to a forgotten password, excessive failed login attempts, or a temporary account suspension. However, you might also encounter issues related to browser cache, incorrect login details, or an inactive/deleted account. 

How do I contact QuickBooks Online support?

To contact the QuickBooks Online support team, please reach out to us directly on +1-866-500-0076.

How do I reset my QuickBooks Online login information? 

Visit the https://accounts-help.intuit.com/app/intuit/L7hTPkLzL_US_en_US sign-in help page, enter your email, phone number, or User ID, and follow the on-screen instructions to receive a verification code via text or email to reset your password.

How do I log into my QuickBooks Online account?

Open your web browser, go to the official QuickBooks website, and click “Sign in.” Enter your email, user ID, or phone number, then select Sign in. On the next screen, enter the six-digit verification code sent to your email or phone, and then select Continue to access your account

QuickBooks error 6000 can occur in both local and network setups. It typically appears when a user is unable to open a company file, either on their local system or the server computer, due to data damage, file corruption, or incorrect permissions.

The error usually includes three or four additional digits and a message indicating that the company file cannot be opened. To resolve this issue, it’s important to understand the root causes and identify which specific Quickbooks 6000-series error appears on your screen.

Read this detailed guide to learn more about the error types, possible causes, and troubleshooting steps to resolve the issue effectively.

List of Possible 6000 Series Errors in QuickBooks and Their Causes 

QuickBooks error 6000 is a series of errors that vary greatly, as discussed below. You may see some of the errors on the local computer and on the server with different error messages, such as                                                                        

An error occurred when QuickBooks tried to access the company file.

We’re sorry. QuickBooks encountered a problem. Error codes: (-6000).

Check out the list of possible errors you may encounter and their causes: 

Error Possible Cause 
-6176,0The Windows Firewall is blocking the network connectivity between the two computers 
-6000, -107Damages to the .TLG file 
-6000, -1076Damaged QuickBooks installation or program files  
-6010, -100The company file is hosted by the workstation and not the server.
-6138, -105The company file is hosted by the workstation and not the server.
-6210, 0The company file is hosted by the workstation and not the server.
-6189, -83The company file is hosted by the workstation and not the server.
-6190, -83The company file is hosted by the workstation and not the server.
-6012, -1061Incorrect network setup
-6144, -82Incorrect network setup
-6000, -82Incorrect network setup
-6129, -101Incorrect QB folder permissions, the QuickBooks Database Server Manager isn’t working properly 
-6190, 816A user is in the single-user mode when working in the company file hosted on the multi-user network. The mismatch between the transaction log file (.tlg) and the company file (.qbw)
-6190, -85A user is in the single-user mode when working in the company file hosted on the multi-user network. The mismatch between the transaction log file (.tlg) and the company file (.qbw)
-6190, -82A user is in the single-user mode when working in the company file hosted on the multi-user network. The mismatch between the transaction log file (.tlg) and the company file (.qbw)
-6000, -832Hosting is on the workstation or the .ND file doesn’t work right 
-6144, -304Something went wrong when you were trying to open QuickBooks
-6190, 1005Something went wrong when you were trying to open QuickBooks
-6189, 1005Something went wrong when you were trying to open QuickBooks
-6000, -305Incorrect network setup or possible damage to the company file 
-6073, -816Multiple computers might be hosting the file, firewall settings blocking the internet connection, or possible data damage 
-6144,-103The .ND file has an incorrect path to the company file, or possible damage to the  QuickBooks Database Manager Windows user account
-6144, 0The .ND file has an incorrect path to your company file or there’s damage to the QuickBooks Database Manager Windows user account
-6120, 0One of the workstations might be hosting the company file, or the firewall port (8019) is blocked
-6087, 0Locally opening the file 
-6131, 0Locally opening the file 
-6147, 0When opening the company file or restoring a company backup (.QBB)

Fix QuickBooks Company File Error 6000 on Both Server and Workstations

In the following steps, we’ll outline various troubleshooting methods to fix QuickBooks company file error 6000, based on whether you’re using a workstation or a server. Continue to the next section accordingly:

1. Update QuickBooks

When you update QuickBooks Desktop, ensure you’re using the latest version’s features, security patches, bug fixes, enhanced security and compliance, and improved performance. This will ensure software compatibility and let you open the company file and run the different features smoothly.

2. Run QuickBooks File Doctor 

QuickBooks File Doctor verifies company files for potential damage or network connectivity issues and performs quick repairs if any problems are found.

Note: Download and install QuickBooks Tool Hub in the latest version (1.6.0.8). You must close QuickBooks to use Tool Hub. For the best experience, we recommend using Tool Hub on Windows 11 (64-bit).

qb tool hub
  • Launch the QB Tool Hub. 
  • Go to Company File Issues in the left pane. 
  • Hit on Run QuickBooks File Doctor. The tool may take one minute or more to open the file doctor. 
Run QuickBooks File Doctor

Note: If the QuickBooks File Doctor doesn’t open, search for QuickBooks Desktop File Doc and open the file manually.

  • Choose your company file from the drop-down menu in the QuickBooks File Doctor. If you don’t see the file, click Browse and search to find the file. 
  • Click Check your file and then select Continue
  • Type the QuickBooks admin password and click Next to allow access. 

If you still encounter the issues when running QuickBooks File Doctor, follow the next solution depending on how to open the company file.

Case 1: When you open the file locally 

If you open the company file on the local computer and see multiple 6000 series in QuickBooks, follow the steps below. For professional help, connect with us at 866-500-0076.

1. Rename the .ND and .TLG files

The .ND and .TLG are the configuration files for QuickBooks that allow the program to access a company file in a network or multi-user environment.

If these files are damaged, you will see the following errors when trying to open the file. Renaming these files will replace them with the new files; you won’t lose any QuickBooks data. QuickBooks will create these files again when scanned with QuickBooks Database Server Manager and when you open the company file. 

  • Open the folder where your company file is saved. 
  • Look for the files with the same name as your company file but with the extensions .ND and .TLG
    • company_file.qbw.nd
    • company_file.qbw.tlg
  • Right-click on each file and select Rename. Add .OLD at the end of each file name, such as: 
    • company_file.qbw.nd.OLD

Launch QuickBooks Desktop and try to sign into the company file again. If the same issue occurs, go to Solution 2. 

2. Open a sample company file

When opening a sample company file, you can check whether the issue is with your company file or QuickBooks. If the sample file doesn’t open and shows an error, your QuickBooks installation may be damaged. You’ll need to repair the installation.

  • In the No Company Open window, select Open a Sample File and choose any file from the list.
no company open
  • If the sample file opens, proceed to solution 3. If it shows the same error, repair your QuickBooks installation files.

Here’s how to repair the QuickBooks installation

If something goes wrong during the QuickBooks installation, it can cause problems while using it and trigger an error code. Run the QuickBooks Install Diagnostic Tool to resolve common installation issues:

  • Launch the QuickBooks Tool Hub. 
  • Go to Installation Issues in the left menu bar. 
  • Hit on the QuickBooks Install Diagnostic Tool. Let the tool run until it finishes; usually, it takes up to 20 minutes. 
QuickBooks Install Diagnostic Tool
  • When done, restart your computer and launch QuickBooks Desktop and try to open the company file again. 
  • Also, make sure QuickBooks is up-to-date to the latest release to ensure you use the most recent fixes and security updates.

3. Copy the QuickBooks file to the Desktop

When you open the file after copying it to your desktop, it will automatically run a quick test to check for issues with the company file location.

  1. If the company file opens from the desktop, it shows the potential damage to the location where you saved it. 
  2. The file might be saved in too many folders, exceeding the file system path limit. 
  3. If the company file doesn’t open after changing its location, it may be damaged. 
  • Open the folder where your company file is located. 
  • Look for the file with the .QBW extension. 
  • Right-click on the file and select Copy. Go to your Desktop and right-click anywhere on the desktop. Then, select Paste.
  • Press and hold down the Ctrl key and open QuickBooks. This will redirect you to the No Company Open window. 
  • Click on Open or restore an existing company. Go to your desktop and look for the company file to open it. 

If you get any of the QuickBooks error 6000, go to Solution 3.

4. Restore a backup

In QuickBooks, restore a backup copy of your company file to see if the problem is with the current company file.

If you see an error while restoring the backup, follow these steps: 

1. Check the computer that isn’t hosting the file.

  • Open your company file. 
  • Go to File and select Utilities.
Stop Hosting Multi-User Access
  • If you haven’t selected Stop Hosting Multi-User Access:
    • Click on Stop Hosting Multi-User Access.
    • In Stop hosting multi-user access, click Yes
    • In the Company file, the window must be closed, and click Yes

2. Make sure the company file path isn’t longer than 210 characters.

  • Locate the company file. 
  • Copy the location of your company file. 
  • Paste it into the notepad and count the characters and the spaces. 
  • For example: C: Documents and SettingsAll UsersDocumentsIntuitQuickBooksSample Company FilesQuickBooks 2018Sample_company_file.qbw is 125 characters.

3. When done, try to restore the company file again.

If you still get QuickBooks error 6000, go to Solution 5.

5. Use Auto Data Recovery to restore your backup

If you have lost the company file data or it is damaged, it is suggested to recover the lost data using the QuickBooks Auto Data Recovery tool

Case 2: When you open the file over a network 

Opening the hosted file on a network workstation and running QuickBooks File Doctor didn’t help? See the solutions below to resolve hosting issues and fix error code 6000 in QuickBooks.

1. Check if Hosting is on for all workstations

It is recommended to use only one computer or server to host your company’s files. 

  • Press F2 to open the Product Information window.
License Information and a product key
  • Look for Local Server Information. Hosting should be turned off on the workstations. 

2. Rename the .ND and .TLG files, and run the Database Server Manager from the QuickBooks Tools Hub

The .ND and .TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.

If these files are damaged, you’ll see these errors when you open your QuickBooks files. When you rename these files, you won’t lose any QuickBooks data. QuickBooks creates these files again when you scan with the QuickBooks Database Server Manager and when you open your company file.

a. Rename the .ND and .TLG file

Refer to Solution 1 under Case 1 to rename the .ND and .TLG file components in QuickBooks Desktop to resolve the company file error 6000. 

b. Run the QuickBooks Database Server Manager

The QuickBooks Database Server Manager hosts the QuickBooks company files. Restart the QB Database Server Manager and scan the QuickBooks files after renaming the .ND and .TLG files.

If you have already installed QuickBooks Database Server Manager, run the tool from the QuickBooks Tool Hub. 

  • Launch the QuickBooks Tool Hub. 
  • Click on Network Issues in the left menu bar. 
  • Hit on QuickBooks Database Server Manager. Install the Server Manager if you haven’t already. 
QuickBooks Database Server Manger
  • Select Start Scan in the QuickBooks Database Server Manager only if you see your company file. If you don’t, click Browse, locate to the company file location, and then select Start Scan
  • Open QuickBooks Desktop and try to sign in to your company file. If you still get the same issue, go to the next solution. 

3. Open a sample company file from a workstation

Refer to Solution 2 under Case 1 for the steps to test whether the issue is with the company file or the location. 

4. Copy the QuickBooks file to the Desktop

To determine whether the issue is related to the company file or its location, try copying the QuickBooks file to your desktop. This can help isolate any problems caused by the file’s current location.

For the steps, refer to Solution 3 under Case 1.

5. Close all QuickBooks processes

Multiple QuickBooks processes running in the background may degrade network connectivity to the company file and the server, resulting in Quickbooks 6000 series errors. End the processes to refresh the connection using the steps: 

  • Sign in to your server computer as an Administrator.
  • Press Ctrl+Shift+Esc to launch the Task Manager.
  • Click on Show processes for all users, then select Users.
  • Choose each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe) and select End Task.
  • Try opening the company file in multi-user mode again. 

If you still encounter an error, go to Solution 6. 

6. Check the folder permission manually

To access folders in multi-user mode, ensure the correct Windows permissions are set. Each version of QuickBooks has specific components that must be updated for multi-user functionality. This will ensure you have the right set of permissions when opening the company file on a workstation or server, resolving QuickBooks error code 6000. 

7. Configure firewall ports and Anti-Virus Software

Windows Firewall may block QuickBooks connections, leading to QuickBooks error 6000. To resolve this, configure the Windows Firewall to allow QuickBooks Desktop by adding exceptions for its specific files, folders, and ports. This ensures proper communication and prevents the firewall or antivirus software from interrupting access to your company files.

Conclusion 

Finally, we have reached the end of this blog covering a list of QuickBooks error 6000 series, possible causes, and different situations when you encounter the error, such as when opening locally or on the workstation. This will help you resolve the error and open your company file successfully.

For expert guidance, we recommend connecting with QuickBooks ProAdvisors at +1(866)500-0076

Frequently Asked Questions 

What is a QuickBooks error 6000? 

QuickBooks error 6000 is a series of errors that appear when trying to open or access the company file on workstations or the network. The error list can range from 0 to 25 errors for various reasons, requiring technical troubleshooting to resolve and ensure the company file can be accessed.

What are the symptoms of QuickBooks 6000 series codes? 

The most common symptoms of QuickBooks 6000 series are a warning message, “We’re sorry. QuickBooks encountered a problem. Error codes: (-6000).” The error message may vary depending on the error you encounter and the instances. Another one is failure to open or access the company file; the system starts running slowly, QuickBooks may crash suddenly, and more.

How to resolve QB error 6000 when accessing a company file? 

To resolve QB error 6000 when accessing a company file, make sure your QuickBooks is up to date, repair data damage and network connectivity, and verify the .ND and .TLG file components, end all QuickBooks processes in Task Manager, and check all folder permissions. If the error persists, consider configuring Windows Firewall or an antivirus application.

Running a business is no easy task, and managing critical company data securely can be even more challenging.

In QuickBooks Desktop, users may encounter errors, data loss, or file corruption when opening a company file, along with issues involving customer, vendor, or employee lists, or network connectivity. Fortunately, Intuit has designed the QuickBooks File Doctor tool to help you avoid these problems. Integrated into the QuickBooks Tool Hub, this tool scans for and automatically fixes company file and network-related issues.

In this guide, we’ll explore what QuickBooks File Doctor is, how it works within the Tool Hub, and what steps to take when the tool displays test results on your screen.

It’s common to worry about permanent data loss or corruption if a company file suddenly fails to open or host on the network. But don’t worry; connect with our QB professionals at +1-866-500-0076, who are available to guide you every step of the way!

What is QuickBooks File Doctor?

QuickBooks File Doctor is a utility that helps identify and address company file and network-related issues mainly due to possible data damage or corruption.

Before September 2020, the utility was available to download File Doctor separately, known as a stand-alone version. Now, you must download and install Tool Hub, which works as a launchpad for various tools and utilities such as QB File Doctor, Quick Fix my Program, QuickBooks Install Diagnostic tool and others.

The File Doctor tool helps troubleshoot the common company file and network-related network-related errors, which we are discussing below, along with the instructions for using the tool.

Errors You Can Fix Using QuickBooks File Doctor

Let’s get an overview of the possible errors and issues the QuickBooks Desktop File Doctor tool fixes in what scenarios they encounter:

ErrorsDescription
QuickBooks Error 6150The error indicates a potential data integrity issue. You must run QBFD or Verify and Rebuild Data utility. You may also see “We’re Sorry. QuickBooks couldn’t open your company file” on your screen.
QuickBooks Error 6000 82The error occurs when opening a company file, indicating a problem with the file itself, such as a damaged or incorrect file extension.
QuickBooks Error 6000 301The error shows the company file couldn’t be opened and includes a warning message. “An error occurred when QuickBooks Desktop tried to access the company file. Please try again.
QuickBooks Error 6147Corrupted or incorrect file path when opening the company file.
Network or hosting related errorsHosting issues with “This company file is on another computer, but QuickBooks needs some help connecting” and possible errors like QuickBooks Error H202, QuickBooks Error H303, QuickBooks Error H505.
Missing or blank customer, vendor, or employee listsMissing customer or employee data in QB payroll.

Fixing Company File and Network Related Issues in QuickBooks

Now that we know what QuickBooks File Doctor is and when to use it, this section explains how to download, install, and run it to diagnose or fix company file or network issues.

a. Download and Install QuickBooks Tool Hub

To access the File Doctor tool, you must download and install the latest version of QuickBooks Tool Hub File Doctor and ensure you use the latest 64-bit version of Windows to get the best out of it.

b. Run Quick Fix my file

Running the Quick Fix My File tool helps to get the best out of File Doctor in fixing the company file and network-related issues.

  • Hit on Company File Issues.
  • Click Quick Fix my File.
qb tool hub
  • Select OK when it completes and launch QuickBooks.

c. Run QuickBooks File Doctor

Here’s how to perform the QuickBooks Desktop File Doctor download and run it:

  • Select Company File Issues in QB Tool Hub.
  • Click on Run QuickBooks File Doctor. The tool might take up to one minute to open; wait until then.
Note: If the QuickBooks File Doctor doesn’t open, search for QuickBooks Desktop File Doc and open it manually.
  • In QuickBooks File Doctor, choose your company file from the drop-down menu. If you can’t find the company file, click Browse and locate to the file.
  • Hit on Check your file, then Next.
  • Allow the access, entering the QB admin password and then click Next.

The scan time of QB File Doctor depends on your company file size and might even take 10-15 minutes. The scan may states its unsuccessful even if the issues are fixed. Once the scan finishes, launch QB and open your company file.

Resolve network issues with QuickBooks File Doctor test results

The File Doctor in QuickBooks helps repair damaged company files and identifies common network or hosting issues. Below are the possible test results and how to fix them. Let’s get started:
Below are the different sections of each test result and how to resolve them; let’s begin.

1. Hosting mode is off

If the hosting mode is disabled, you will eventually fail to host the company file on the network. Follow the steps below to ensure that hosting mode is enabled on the server computer:

Note: The main or server computer hosts your company file; other computers are connected. Thus, you must enable the hosting only on the server.
  • Launch QuickBooks on your server computer.
  • Choose File from the top menu bar.
  • Hit on Switch to multi-user mode to enable the hosting.

Now, check each of your workstations and repeat the above steps:

  • Launch QuickBooks on your server computer.
  • Choose File from the top menu bar.
  • If the option is, Switch to single-user mode; don’t select it.
Switch to single-user mode
  • Move to the next workstation, and if the option is Switch to multi-user mode, select it.

2. Folder containing the file is not writable or is not shared

Sometimes, the folder holding your company file does not have the right set of permissions to share with other users over the network.

Proceed with the steps below to set up a folder and Windows access permissions to share company files:

a. Setting up the folder permissions

Let’s set the QuickBooks file folder permissions correctly to ensure that the company file can be shared on a multi-user network:

Verify that permissions are set correctly

  • Launch the Windows Start menu on your computer.
  • Find the QuickBooks company file folder and right-click on it. Select Properties.
  • Choose Advanced from the Security tab.
  • Click on QBDataServiceUserXX then select Edit.
  • Configure the following settings to Allowed:
  • – Traverse Folder/Execute File – List Folder/Read Data – Read Attributes – Read Extended Attributes – Create Files/Write Data – Create Folders/Append Data – Write Attributes – Write Extended Attributes – Read Permissions

If the permissions aren’t set correctly:

  • Locate the QuickBooks company file folder and right-click on it. Choose Properties.
  • Click on Security and then Edit.
  • Select QBDataServiceUserXX, then hit on Full Control, Allow.
  • Choose Apply and click OK.

Change folder permissions

In case you want to adjust the file folder permissions:

  • Open the Windows Start menu and search for File Explorer.
  • Hit Enter to open it.
  • Find the below company file folder and right-click on each:
    • – C:\Program Data\Intuit\Entitlement Client\v8
    • – C:\Program Data\Intuit\Entitlement Client\v6.0
    • – C:\Program Data\Intuit\Entitlement Client\v5
    • – C:\Program Data\Intuit\Entitlement Client\v3
    • – C:\Program Data\Intuit\Entitlement Client
    • – C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
    • – C:\Program Data\COMMON FILES\INTUIT
    • – C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
    • – C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
    • – C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
    • – C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Now, follow the steps below for each file folder. Keep in mind that you may not have all the folders, as some folders are version-specific.

  • Right-click on the folder and choose Properties from the drop-down.
  • Move to the Security tab and select Everyone.
Note: If you can’t find the Everyone option in the Group or User Name checkbox, select Add and type in Everyone. Then select OK
  • Choose Full Control and click on Apply. The, select OK.

b. Set Windows access permissions to share company files

Ensure that QuickBooks has the correct permissions to prevent issues in the future when hosting or working with your company files on Windows over the network.

  • Launch the Windows Start menu, type File Explorer, and then hit Enter.
  • Locate the QB company file folder, then right-click it.
  • Choose Properties, click Sharing, then Share Add.
  • Find and select the corresponding version of QBDataServiceUserXX.
  • Now, set both users’ permission levels to Full Control, then choose Share.

3. No network connectivity

Ensure to have at least one working TCP/IP adapter and the host-name of the local computer is resolvable.

4. Run IPConfig

The IPConfig tools verify the TCP/IP configuration of your computer and help to troubleshoot problems using QuickBooks on a network.

The most common IPConfig commands are:

CommandDescriptions
ipconfigbasic TCP/IP information
ipconfig /alldetailed TCP/IP information
ipconfig /renewRenew the IPv4 address for all network adapters
ipconfig /releaseRelease the IPv4 address for all network adapters

To run ipconfig:

  • Click on the Windows Start button.
  • In the search field, type CMD and hit the Enter key.
  • This will open the Command Prompt.
  • Type ipconfig and press the Enter key.
  • For more information on IPConfig, type ipconfig /? at the command prompt, or visit port.microsoft.com. Microsoft.com is not an Intuit website.

5. QBCFMonitorService/QBDBMgrN not running or Firewall is Blocking QuickBooks

You may fail to host your company file or encounter network errors if the firewall blocks internet access for specific QuickBooks programs or files. Updating Windows Firewall to the latest release may also resolve the issue, or you may need to configure Windows Firewall exceptions and ports.

a. QBCFMonitor Service not running:

  • Configure the firewall settings to allow the 8019 port for running tools and QuickBooks applications on the server and workstations.
  • Check and ensure that hosting is enabled on the server computer.
  • Ping the server, as it must be successful for a successful connection between the client and the server.

b. QBDBMgrN not running:

  • Configure the Windows Firewall to open the dynamic database port for QuickBooks Desktop File Doctor and all other QB applications and tools. You should configure all client computers and your server.
  • Make sure you have turned on hosting on the server.
  • Ensure you can ping the server with IP and host-name on the server and all client computers.

Summary

Company file issues and network problems can disrupt your workflow, cause errors, and risk data damage or hosting failures. QuickBooks File Doctor can diagnose and fix these issues, and the steps above can help you troubleshoot network-related problems.

It’s best to seek professional help for further assistance. Contact QuickBookSupportNet today to connect with a certified QuickBooks ProAdvisor at +1(866)500-0076 and get reliable, hassle-free support!

Frequently Asked Question

What does QuickBooks Desktop File Doctor do?

QuickBooks Desktop File Doctor identifies company files and network-related issues and applies a quick fix. The tools primarily fix data damage or display test results for network connectivity issues, which is exactly what prevents the company file from being hosted.

How do you install File Doctor?

The QuickBooks File Doctor installer is no longer available after September 2020. To get the tool, download and install QuickBooks Tool Hub, then open it. This will install the tool on your computer, and you can use it to fix company files or hosting-related issues.

How to repair the QuickBooks desktop file?

QuickBooks allows you to repair the company file using multiple ways, such as using the QuickBooks File Doctor Tool, renaming the extension files, or running the Verify and Rebuild Data utility.

Why is QuickBooks File Doctor Not Working error occurs?

QuickBooks File Doctor may not work due to outdated QuickBooks software, corrupted company files, or incorrect file/folder permissions. Other reasons include firewall or internet connectivity issues, an incomplete or corrupt QuickBooks installation, or running the tool in multi-user mode.

How to fix the QuickBooks network connection error?

Consider restarting your computer to fix the general Internet connection error. If the problem persists, consider updating QuickBooks and using a Windows-compatible version. You can also contact a technical expert to identify and fix the Internet connection error.

QuickBooks Time is an Intuit cloud-based application that was designed to track employees’ working hours, track projects, manage schedules, and process payroll efficiently.

With this time tracking software, your organization can bring efficiency, whether you have an in-office staff, field workers, or remote staff. In this guide, we will show you how to get started, onboard your teams, and customize your settings. 

Call a Senior QuickBooks Time Specialist if:

  • You are unsure about technical expertise.
  • No time for such a lengthy setup by yourself.
  • Stuck while setting up Intuit TSheets login.
  • Confused with QuickBooks Workforce time clock login.

We will cover:

  1. Setting up your company
  2. Set up time tracking
  3. Adding your team
  4. Manage working time and reports

Setup QuickBooks Timesheet/TSheets and Proceed with Intuit TSheets Login

We will learn step-by-step on QuickBooks Time clock login/TSheet login. You will be getting steps to set up your company details, settings,

Step 1: Set up your company

Software Integration

We recommend that you first integrate your account with your payroll or accounting software.

Note:- If you use QuickBooks Online, set up your QuickBooks Time account. 

Company Settings

  • Sign in to your QuickBooks login time portal.
  • Click on Company Settings.
  • Click on Save with each change.

Company Details

  • After the QuickBooks online login time, click on Company info.
  • Add or update your company information. 
    • Company name
    • Company Website
    • Company’s Street Address. 
Company Details
  • Click on Admin Contact.
  • Click on Custom Options.
  • Upload a custom company logo.
  • Add company logo.
  • In QuickBooks Time, click on Company Settings.
  • Select Company Details.
Company Settings
  • Choose an image and click on Open.
    • Recommended file type: transparent png
    • Recommended file size: 150 x 150 pixels.
  • Drag the image and adjust placement.
  • Use the slider and scale the image.
  • Click on Upload

Read More – Export QuickBooks Time Data to QuickBooks Desktop and Online

Account & Billing

  • Click on the Manage Subscription.
  • Select Manage Billing & Subscription in QuickBooks time.
  • Sign in to QuickBooks as a Primary Admin.
  • Click on your profile and choose Billing and Subscription.
  • Click on Edit tab, next to your payment method.
  • Launch Wallet list.
  • You can edit your payment method, including expiration date, billing address, and account holder name.
  • Add new payment details.
  • Now, switch back to QuickBooks Time billing to the previously stored payment method. 
  • Save your changes, and then you can see the payment method on the Billing & Subscription page.  

Note:- There will be a monthly auto-debit to keep your account active. 

Accountant Access

Ensure you have full admin access to your QuickBooks Time account. 

Payroll & Overtime

Pay Schedule: You are required to set up your company’s payment schedule here. 

  • After you login QuickBooks Time, go to Company Settings.
  • Click on Payroll & Overtime.
  • Select Pay Schedule and click Save

Payroll Period Options

The Payroll period is based on 

  • Weekly 
  • Every 2 weeks
  • Twice a month
  • Every 4 weeks
  • Monthly
  • Custom

Also Read – System Requirements for QuickBooks Workforce

Location Settings in QuickBooks Time Online Login

Tracking: You can track your team member using location settings and set geofencing (available only in QuickBooks Time Elite Plan).  

Learn to read GPS data using QuickBooks Time

  • In QuickBooks Time, go to Time Entries and click on Timesheets.
  • Browse the correct time sheet and click on Display map.
GPS data using QuickBooks Time
  • If you find that there is more than one timesheet for the particular day in the Map, select the start and end times to move between timesheets. 
  • In the Timesheet Timeline, check the timeline and date stamps
  • You can review any flagged timestamps (when any of your team members were not under a geofence radar). For this, you can set geofencing. 
  • Click on Play to check the playback of the team member’s location.
  • You can select a point and confirm the date and time if it was pulled.  

Read More – QuickBooks Timesheets

Overtime Settings in QuickBooks Time

  • In QuickBooks Time, click on Company Settings.
  • Choose Payroll & Overtime and click on Overtime.
  • You can select as per your requirements:
    • Calculate employees’ weekly overtime.
    • Daily overtime calculation.
    • Calculate daily double time-tracking.
    • California overtime rules.

Set up Overtime Customizations in Intuit QuickBooks time login

  • After you click on Overtime, select Use Pay Rate Engine.
  • Click on Manage Pay Rates.
  • Select Add Setting and give it a name.
  • Assign your team employee to the setting.

Note:- One team member for each setting. 

  • Click on Default Setting to assign it to all team members.
  • If you want to assign to individual team members, click on No team members assigned and click OK.
  • Click on Add and select the setting that was created in the previous step. 
  • Now, click on Add Rule and enter a Rule Name.
  • Choose a Type like Day, Week, Pay Period, Holiday, or Time of Day
team members assigned
  • Enter the required settings for the rule you have selected. 
    • Confirm whether the rate is a Fixed rate. For example, base pay x 1.5/hr.
    • Or, a Rate multiplier. For example, base pay x 1.5/hr.
  • Finally, click on Save

Time Off

  • Click on Company Settings.
  • Select Notifications and click on Time Off.

Set up time off codes

  • Click on Feature Add-ons.
  • Select Time Off Codes and click on Add New.
  • Give Time Off Code a name and choose if it is a Paid or an Unpaid Code.
  • Click on Assign to Individuals or Groups to assign the code to team members.
  • After you make the selections, click on Save.

Note:- After assigning the Time Off Code to all the team members, there will be an automatic assignment to the new team members to the code and accrual rules. 

Set up Quickbooks time off codes

Update notifications individually.

  • Click on My Team and choose a team member.
  • Click on Notifications.
  • Select either Web, Mobile, or Email for: 
    • When an individual marks time off (admins).
    • When any team member enters time off (Managers).
    • When time off is approved, edited, denied or cancelled (all).

Step 2: Set up time tracking

We have set up your company settings. Now, we will set up QuickBooks time tracking login.
There are multiple ways for time tracking:

  • Web Browser time tracking
  • Mobile Time Tracking
  • QuickBooks Time Kiosk on devices like an iOS device, an Android tablet, or a PC web browser.
  • Clock-in and Clock-out reminders
Set up time tracking

QuickBooks Time App Login in Mobile

Turn ON mobile time entry for all Team Members:

  • Click on Company Settings.
  • Choose Time options and select Time Entry.

Select an option: 

1. If you want to allow the mobile time entry permission:

  • Click on Allow team members to track time on the mobile app.
  • Click on Save.

2. If you want team members to sign in from any location:

  • Click on Allow team members to manage their own timesheets.
  • Click on Save.

Turn ON QuickBooks time employee login in mobile:

  • Navigate to Company Settings.
  • Click on Time Options > Time Entry.
QuickBooks time employee login
  • Unmark the option: Allow team members to manage their own timesheets and Allow team members to track time on the mobile app.
track time on the mobile app
  • Click on Save.
  • Now, click on My team and choose a team member.
  • Click on the Permissions tab and select Mobile time entry.
qb company setting
  • Finally, click on Save and repeat the steps for each team member. 

Step 3: Add your team

Since you have stepped up your account, you can now invite your team. Add your team members and invite them, or you can send invites. 

Add your team members to QuickBooks Time

  • Click on Time and select the Overview tab.
  • Click on Go to Classic QuickBooks Time.
  • Navigate to My Team.
  • Click on Add team members > Add manually.
  • Fill in their details and choose a role. 

Note:- As far as the role is concerned, it could be Administrator, Worker, or Payroll Manager. 

  • To send an invitation to the team members
  • Enter their email addresses
  • Or, mobile number.
  • Click on Send an email invitation.
  • Or, send a text message invitation.
  • Click on Add Team Members

Also See – View Pay Stubs, T4s, and RL-1s in QuickBooks Workforce

Step 4: Manage Time and Run your reports

  • In QuickBooks Time, click on Schedule.
  • Click on Settings in the calendar and select Edit view settings.
  • Make the selections and click on Save.
  • Click on Settings and choose Schedule Preferences.

Note:- You can also manage and edit your time. Not only this, there are payroll reports and approval reports features as well. 

QuickBooks Time Kiosk login

Add the Kiosk feature

  • Sign in to QuickBooks Time as an admin.
  • Click on Company Settings > Time Options.
  • Click on Date & Time.
  • Confirm the time zone from the drop-down menu of Time Zone.
  • Click on Save and shut down the window.
  • Navigate to Feature Add-ons and click on Manage Add-ons.
  • Find Time Clock Kiosk and click on Install

Install the Kiosk app in your computer

The kiosk application is compatible with the recent versions of Chrome, Firefox, and Safari, including their mobile versions on Android and iOS.

  • Click on Add Device.
  • Select Use this computer and enter a Kiosk name.
  • Now, you can set your Kiosk preferences.
  • Click on Save or Save & Launch Kiosk. 

Conclusion

QuickBooks Time Login is the trending time tracking application to bring efficiency to working hours, managing on-site, off-site, and field employees. It has been observed globally that such applications and initiatives hike the performance of the individual and the overall team.

Being globally recognized, the QuickBooks Time login has been getting appreciation from organizations. If you need more information on QuickBooks Time and how to use it for more organizational control and efficiency, contact our senior QuickBooks Specialist at +1(866)500-0076.  

Frequently Asked Questions

What is QuickBooks Time?

QuickBooks Time is a popular software built with cloud and in-app facilities to track time, manage employee schedules, payroll processing, and more.

How to use QuickBooks Time?

We have shared all the steps you can proceed with QuickBooks Time Login setup. You can use it for managing your employees, time tracking, and more. If you want any help, contact a QuickBooks Time specialist at +1(866)500-0076.

What are the key features of QuickBooks Time software?

The application has multiple features, including time tracking, GPS tracking, Project and customer tracking, Team visibility, and more.

Can I use QuickBooks Time without Payroll?

Yes, it is not an essential condition, and you can use QuickBooks Time without Payroll.

How to set up QuickBooks Time? 

If you are looking to set up your QuickBooks Time, follow this guide that covers everything from setting up to configuring settings. 

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