admin, Author at QuickBookSupportNet

How to Fix the QuickBooks American Express Not Syncing Issue?

November 7, 2025 admin

Bookkeeping or reconciliation is easier if bank transactions are automatically uploaded to the software. Connecting an American Express account or credit card directly to QuickBooks saves time and reduces the risk of errors or duplicate entries, simplifying bookkeeping, expense tracking, and account reconciliation. However, you may experience the QuickBooks American Express not syncing issue due to browser issues, connection failures, and more, which we will cover in detail below. From covering the detailed steps to resolve the AMEX connection in QuickBooks Desktop & Online to the manual method for uploading the transaction, we will cover everything.

Why is American Express Not Syncing with QuickBooks?

If QuickBooks American Express not syncing, it’s usually caused by connection issues between QuickBooks and the AMEX bank feed. The problem can happen in both QuickBooks Online (QBO) and QuickBooks Desktop. Below are the most common reasons and how to fix them quickly:

For QuickBooks Online

General connectivity issues when syncing American Express with QuickBooks Online.
Unread notifications, alerts, and security updates from your bank that might require you to perform certain operations before downloading the bank feeds.
Cookies and caches in your browser.
Incompatible browser with QuickBooks.

For QuickBooks Desktop

General connectivity issues between QuickBooks Desktop and AMEX.
Automatic bank feed might interrupt the bank connection.
The incorrect financial institution, or the directory, might be outdated.

Quick Fixes for QuickBooks Not Syncing with American Express

Here’s a quick guide to fix QuickBooks not syncing with American Express in both QuickBooks Desktop & Online— this is a common issue, and most of the time it’s easy to resolve.

Section A: Fix American Express Syncing Issues in QuickBooks Online

If your American Express (Amex) transactions aren’t syncing with QuickBooks Online (QBO), the issue is usually related to a broken connection, authentication error, or system update. Follow these steps to quickly resolve the problem.

1. Disconnect and reconnect your American Express business account to QB Online

Disconnecting or reconnecting the American Express business account to QuickBooks Online refreshes the connection and resolves connectivity issues, memory leaks, and more.

a. Disconnect from QuickBooks Online

Note: Before disconnecting, check the “for review” tab for any remaining transactions and note the date of the last downloaded transaction. This will help prevent duplicate downloads when you reconnect your account.

Follow this link to complete the steps in the product.
In your American Express account, choose one of the files.
Select the Edit icon.
Choose Edit account details.
Mark the checkbox for Disconnect this account on save.
Finally, click Save.

b. Let’s Reconnect the QBO with the American Express Business Account

Follow this link to complete the steps in product

Click on Connect account.
Note: If you have already connected to an account, choose Link account.
Use the URL or the name to find your bank, or choose it from the list.
Note: If you cannot find the bank, you can upload the bank transactions manually using the steps below.
Enter the banking user ID or password to sign in and click Continue.
From the Enter account type drop-down, select the bank account you are trying to connect to, then choose the dates to get the transactions from the drop-down.
Note: Some banks allow you to download only the recent transactions from the last 90 days. Meanwhile, others can go back as far as 24 months.
Select your QuickBooks account
- If this is the first time you are connecting to a bank:
- Select Add new under the Enter account type drop-down.
- In the Account Type drop-down, choose either the Cash and cash equivalents or the Credit card. Only if you selected the Cash and cash equivalents account, select Savings or Bank in the Detail Type.
- Name the account and click Save and Close.

If you want to connect to a different bank, choose the account to connect to from the list of existing accounts.

Select Connect and click Done.
Move back to the Bank transactions page and click Update. This will automatically download your bank transactions.

2. Look for any messages, notifications, or broken pages

Notifications on your bank’s website can stop QuickBooks from downloading transactions if the site is under maintenance or facing issues. Visit your bank’s website to check for messages, alerts, or updates, and verify that there are no display problems.

If you’ve updated any bank details, such as your account number, username, or password, make sure to update them in QuickBooks as well. Failing to do so can cause connection errors. Also, ensure your QuickBooks program is updated to the latest version.

Here’s how to update your bank information in QuickBooks:

From the left menu, select Banking.
Click Edit in the top corner of your bank account, then select Edit sign-in info.
Update your changes and save them.

After reviewing updates, alerts, or notifications, confirm that you can connect American Express to QuickBooks Desktop successfully. If the problem continues, move on to the next troubleshooting step.

3. Connect AMEX Account to QBO in Private Window

To prevent using cached files that might be damaged, outdated, or corrupted and cause sync issues, sign in to QBO using your AMEX account through a private browser window.

Follow the steps below to open a private window in your preferred browser:

a. Google Chrome

Windows: Press Ctrl + Shift + N.

Mac: Press Command + Shift + N.

b. Mozilla Firefox

Windows: Press Ctrl + Shift + P.

Mac: Press Command + Shift + P.

c. Microsoft Edge

Windows: Press Ctrl + Shift + P.

Mac: Press Command + Shift + P.

d. Safari

Mac: Press Command + Shift + N.

After that, try syncing American Express with QuickBooks again. If the problem continues, proceed to the next troubleshooting method.

4. Clear the browser’s cache and cookies

In QuickBooks Online, clearing the browser’s cache and cookies will remove the expired or outdated files and folders to improve the temporary glitches, internet issues, website preferences, and more. Doing this will help you secure the AMEX Connect with QuickBooks Online.

5. Use Other Compatible Browser

Intuit recommends using Google Chrome to access QuickBooks for the best experience and smooth integration. However, if you face browser-related issues, you can use other supported browsers to sync QuickBooks and American Express transactions. Follow the steps below using another compatible browser on your device.

Note: QuickBooks generally supports the latest and two previous versions of any browser. Make sure you are using an updated version, as older versions may not be supported. Also, Intuit no longer supports Internet Explorer.

Both mobile and desktop versions work with the browsers listed below:

Google Chrome: Use version 78 or newer
Samsung: version 10 or the newer one
Microsoft Edge: 79 version or newer
Safari: the 12 version or newer (Mac only)
Opera: version 68 or newer
Mozilla Firefox: version 76 or newer.

Note: On Mac OS, the Firefox PDF plugin is required to preview and print forms.

Workaround: Manually upload AMEX Transactions in a CSV format

Here’s how you can upload the AMEX transactions manually in a CSV format:

a. Choose a start date

To avoid entering duplicates, you need to know the date of the oldest existing transaction currently in the account:

Follow this link to complete the steps in the product.
Find the account you want to upload the transactions into. Then select Account history.
Find the oldest transaction, then write down the date.

Note: Usually, the oldest transaction is the opening balance.

b. Get transactions from your bank

Sign in to your bank or credit card’s website.
Follow the on-screen instructions to download CSV files of your transactions from your bank on the computer. The steps vary as per your financial institution.
Make sure the date range of the transactions you are downloading begins at least one date before the oldest transaction.
Download your transactions.
When done, save the file somewhere you can easily find, such as your computer’s desktop.

Tip: Your bank might also offer a few file formats. If possible, only choose the QuickBooks Online data (QBO) format, as this format is specifically for QuickBooks Online. However, other file formats are also supported, including CSV files.

c. Review the file size and format

Review the file you are downloading and make sure it’s in the correct format before uploading it to QuickBooks Online. Below are a few things to check to avoid the errors:

Note: QuickBooks has a file size limit of 350 KB. If the file size is too big, shorten the data range and download transactions in smaller batches.

In the file, remove any zeroes (0) and leave those cells blank.
If any transactions show numbers in the Description column, fix them.
Go to the Credit or Debit column header and remove the word “amount” as they should only say “Credit” and “Debit”.
All dates should follow the same format. Intuit recommends using the dd/mm/yyyy format.
For Mac users – save the file as a Windows CSV file.
Some banks also add the day of the week in the Date column (for example, 20/11/2018 TUE). You must remove the day of the week by splitting the date and the day of the week into separate columns.

CSV file formats

If you’re uploading a CSV file to QuickBooks, keep it in a 3-column or 4-column format.

CSV format	Description
3-column format	Has a Date, Description, and Amount column.
4-column format	Has a Date, Description, Credit, and Debit column.

d. Manually upload the transactions

Follow this link to complete the steps in the product.
Choose the blue tile for the account you are uploading transactions into.
Select Upload from under the Link account drop-down.

Note: If you haven’t connected your bank to online banking, click on Upload transactions.

In the Select account drop-down, choose the account you wish to upload the transactions into.

Note: If you are a new user to QuickBooks, you might not have an account to upload the transactions into. If you don’t see one, click on + Add new from the drop-down to create a new bank account.

Upload the account statement file from your computer.
Follow the steps on your screen to match the columns on the file with the correct fields in QuickBooks and select Continue.
Select the transactions you are importing and click Continue.
Click Yes to confirm.
Select Done.

Note: QuickBooks Online has a line limit of 1,000 per upload.

e. Categorise and reconcile the transactions

Now that your transactions are in QuickBooks, it’s time to match and categorise them. The transactions go into your accounts after you review them.

QuickBooks Online also enters certain details automatically if you set up any banking rules, or if it recognises transaction descriptions.

You should also reconcile the transactions you uploaded to ensure that all transactions are recorded correctly in QuickBooks. Once done, you can utilize all your bank transaction data for different business projects seamlessly.

Section B: Fix American Express Syncing Issues in QuickBooks Desktop

Look at the steps below to resolve the issues why QuickBooks American Express not syncing and get your transactions automatically on your program:

1. Refresh the connection for Express Web Connect online banking

Refresh the connection of the AMEX bank with your QuickBooks to resolve the general connectivity issues and “Maximum connection retries exceeded.”

a. Prepare to switch to Express Web Connect

Make sure to use an up-to-date version of QuickBooks Desktop and create a backup of your company file.

Go to the File menu.
Choose Switch to Single-user Mode.
Select Company > My Company.
Sign in to your Intuit Account if you haven’t already.

Note: Create an Intuit account if you haven’t yet or recover using your user ID and password.

Delete all the pending online payments or checks.
Add and match the transactions you downloaded previously.

b. Turn off bank feeds for your account

Before updating the Bank Feeds connection, disconnect all the related accounts to make sure you don’t have any discrepancies. When done, we will set them up in the next step.

c. Set up an account for Bank feeds

You must set your bank account to download the bank transactions in QuickBooks:

Go to the Banking menu.
Choose Bank Feeds, then Set Up Bank Feed for an Account.

Name your bank and click Next.
Note: Use the updated bank name shown in the Account reconnection required list and move to step 4.
The My Company sign-in page will open.
Sign in using the Intuit Account user ID.
Enter the account info for online banking and click Connect. QuickBooks will connect you to the bank’s server.
Note: Your bank will prompt you to enter the one-time password (OTP).
Choose the account(s) you want to connect to QuickBooks and click Connect.
Select Close.

Note: Chase will require authentication and may open an external browser. Once you’ve signed in, return to QuickBooks.

d. Download transactions with Express Web Connect

Everything is set. Next time you use the bank feeds, the latest transactions will be downloaded automatically.

Note: Once the setup is complete, you might see transactions from the previous day that need to be reviewed and categorized. Don’t forget to remove the duplicate transactions.

Go to Banking.
Select Bank Feeds and click on Bank Feeds Center.

Choose the account you want to download.
Click on Download Transactions.
When done, choose the Transaction List to process your transactions.

Note: You can select the Add Account drop-down (v), then Manage accounts to view any connection/bank errors.

The existing Fidelity account connections in QuickBooks Desktop will be discontinued after July 2022, and you will not even be able to add new ones. However, you will still be able to connect the Fidelity accounts to QuickBooks Online.

2. Update the Financial Directory

Ensure the Financial Directory contains accurate, current, and relevant financial data. Let’s see how you can update the financial directory both automatically and manually:

Before getting started:

Create a backup of your company file.
Update QuickBooks Desktop to the latest version.
Make sure you use the supported version of QuickBooks

a. Automatic update

QuickBooks will automatically process the financial directory update for you.

Go to Banking at the top.
Select Bank Feeds, then Bank Feeds Center.
Click on Refresh account(s) or select Sync all for this bank from the drop-down.

b. Manual update

To manually update your bank, ensure you update each file location for every QuickBooks version you use.

Locate the fidir.txt file on your system.

Product	File Location
Enterprise	C:\ProgramData\Intuit\QuickBooks Enterprise Solutions XXXX\Components\OLB\branding\filist
Pro/Premier	C:\ProgramData\Intuit\QuickBooks XXXX\Components\OLB\branding\filist

Right-click fidir.txt and select Rename.
Replace .txt with .old, then click outside of the field to save the name change.
Choose the QuickBooks version you use to get the latest file.
- 2024
- 2023
- 2022
- 2021
When downloaded, save it on your desktop.
Go to your Desktop and right-click on fidir.txt file.
Select Copy.
Locate the file folder and open it.
Right-click on the same folder and Paste.
Exit and open QuickBooks Desktop again.

The Financial Institution list is now up-to-date.

3. Verify the Financial Institution’s website

If QuickBooks fails to access the bank’s server or if the server is down, it means your ‘QuickBooks American Express not syncing 2025.’ To resolve this, make sure the financial institution’s website is accurate by following the steps below:

a. Link your American Express bank account

You must check the bank’s URL to verify the proper connection and link your bank account seamlessly.

Make sure the American Express URL that QuickBooks uses is correct.
Open QuickBooks.
Go to Bookkeeping and select Transactions.
Hit on Bank Transactions.
Click on Link Account to connect to the bank. You just need to add the link to your bank account.
Select American Express and copy the URL from the bank’s website.
Then, log in to your account using the same URL.

Once the account is linked, move to the next step.

b. Check for pending notification and security requirements

Check for pending notifications, announcements, security requirements, and more with the steps below.

Go to your bank’s website and make sure you have no pending notifications, alerts, or messages.
Now, check for display issues as QuickBooks might block the bank’s website from downloading the transactions.
Check the website for any announcements of new security requirements. If so, review these announcements, notifications, or messages first, then download the transactions.

Now, proceed to the next step below.

c. Refresh the Bank Feeds in QB

As the final step, refresh your bank feeds in QuickBooks Desktop by following these steps—

Navigate to the Bookkeeping menu.
Select Transactions, and then choose Bank Transactions.
Click the Refresh button.
Once completed, your American Express account will successfully sync with QuickBooks Desktop.

Conclusion

In conclusion, linking American Express with QuickBooks automatically downloads transactions and streamlines reconciliation. If “QuickBooks American Express not syncing,” you may need to perform a manual update. However, these steps will help you resolve the issue and restore the connection.

For additional support, it is advised to contact QuickBookSupportNet professionals at +1(866)500-0076. Speak to an expert today!

Frequently Asked Questions

Does QuickBooks sync with American Express?

Yes, you can sync QuickBooks with American Express. For this, a stable connection between QuickBooks and the bank is necessary to retrieve your transactions automatically. If you fail to connect AMEX to QuickBooks, you must use the manual method to upload your transactions.

Why is my QuickBooks not syncing with AMEX?

QuickBooks may fail to sync with AMEX due to general connection issues, security updates on the bank’s end, an incorrect financial institution, an incompatible browser with QuickBooks Online, and other reasons that vary between Desktop and Online.

Why are my AMEX transactions not showing?

After a secure connection of QuickBooks with AMEX, your transaction will automatically upload to QuickBooks. However, if the AMEX transactions are not showing, it could be stuck, or due to delayed processing, merchant settlement delays, or a technical glitch.

How do I sync American Express to QuickBooks Online?

To sync American Express to QuickBooks Online, select Connect, choose the American Express user type, and sign in using the American Express user ID and password. Select the account you want to connect with and choose the account type from the drop-down. Finally, click Connect to sync your account.

How do I fix American Express not connecting to QuickBooks?

To fix American Express not connecting to QuickBooks Online, try refreshing the connection by disconnecting and reconnecting the bank, clearing your cache and cookies, or using a different, compatible browser. Also, check the bank updates, notifications, or a private window. As a workaround, you can also manually upload the transactions.

QuickBooks

How to Renew QuickBooks Subscription in Different Versions?

November 6, 2025 admin

Wondering how to renew QuickBooks subscription after it has expired — whether for QuickBooks Desktop, Online, or Payroll?

Keeping your QuickBooks subscription active ensures continued access to essential features, including core accounting tools, security updates, product enhancements, and dedicated support services.

To help you maintain uninterrupted access to all these benefits, we’ve prepared a step-by-step guide on how to renew your QuickBooks Desktop, Online, or Payroll subscription easily and efficiently.

Renew QuickBooks Desktop subscription

If you want greater efficiency, real-time business information, and easier collaboration with your team, switch to QuickBooks Online.

If you only wish to proceed with a QuickBooks Desktop subscription, call +1(866)500-0076.

Important: If you use QuickBooks Desktop 2023 R1 or QuickBooks for Mac 2023, you must update QuickBooks Desktop to the latest release or QuickBooks for Mac 2024 before canceling your subscription.

Renew QuickBooks Online subscription

As soon as your QuickBooks Online subscription expires, you will be prompted to resubscribe to your QuickBooks Online company to renew the subscription.

Note: Make sure to update the payment method during the resubscribe flow or switch to a different payment method and billing frequency once the resubscription is done.

Sign in to your QuickBooks Online company as an admin.
Go to the Settings menu.
Choose Subscriptions and billing.
Hit on Resubscribe.
Select the payment method that suits you well.
Enter the updated or correct payment and billing information.
Finally, click Resubscribe.

Renew QuickBooks Payroll subscription

The steps below will help you renew QuickBooks subscription in QuickBooks Online and QuickBooks Desktop using different methods.

a. Reactivate your payroll

Let’s reactivate payroll services for different versions of QuickBooks, including Payroll Services:

i. QuickBooks Online Payroll

Go to Settings at the top.
Select Subscriptions and billing.
Click on Resubscribe for payroll.
Review the Subscription summary and then enter the payment information and payment method.
When done, choose Resubscribe.

ii. QuickBooks Desktop Payroll Assisted

If you use QuickBooks Desktop Payroll Assisted and need to renew the payroll subscription, talk to us for help.

iii. QuickBooks Desktop Payroll Enhanced, or QuickBooks Desktop Payroll Basic

QuickBooks Desktop payroll allows you to reactivate your payroll subscription using two different ways. Before getting started, make sure you have a supported and compatible version of QuickBooks Desktop.

Through your company file

The best and convenient way to get your subscription back is directly using the QuickBooks Desktop company file.

Open the QuickBooks Desktop company file.
Go to Employees at the top.
Hit on My Payroll Service.

Choose Account/Billing Info.

Sign in using the Intuit Account login information. This will open the QuickBooks Account page.
Select Resubscribe under Status.
Follow the steps on your screen to reactivate the payroll subscription.

Through your Intuit account

You can also get the payroll subscription back using the web.

Sign in to your Intuit account using the details like you normally would.
Select Resubscribe under Status.
Follow the steps on your screen to reactivate the payroll subscription.

Note: The payroll services may take up to 24 hours for the reactivation of your subscription to fully complete. It will show Active once the reactivation is complete.

b. Renew your payroll data

Once the payroll subscription is returned, you might need to set up the QB payroll services again. You must renew all the payroll data including employees and tax setup.

QuickBooks Online Payroll

Go to Payroll > Employees.
Review the details of each employee.
Verify the information, including deductions, W-4, sick/vacation, etc.
Navigate to Settings and select Payroll Settings to review the tax rates.

QuickBooks Desktop Payroll

Go to Employees at the top.
Select Employee Center.

Move to the Employees tab and review each employee. Verify their information including deductions, W-4 sick/vacation, etc.
Go to Lists > Payroll Item List to review your tax payroll items.

Conclusion

In conclusion, an active subscription to QuickBooks Desktop, Online or Payroll allows you access the features, run reports, and manage the overall accounting and finances. We have covered detailed steps on how to renew QuickBooks subscription for QuickBooks Online, QuickBooks Desktop, and QuickBooks Payroll.

If you fail to renew your subscription or get stuck, consider consulting a QuickBooks professional. Dial +1(866)500-0076 to talk to an expert!

Frequently Asked Questions

Do I have to renew QuickBooks every year?

Yes, you must renew your QuickBooks subscription annually to maintain access to features like updates, support, and online banking services. If you don’t renew, you’ll lose access to these services, although you’ll still have access to your company files.

Is there a yearly subscription for QuickBooks?

Yes, many QuickBooks products, especially desktop versions like QuickBooks Online and Enterprise, are available as annual subscriptions, although the online version is usually billed monthly.

Can I still use QuickBooks if I don’t renew?

No, you cannot use QuickBooks if you do not renew your subscription, as the software will stop working and you will lose access to its features. However, you will still be able to access your company data file on your computer, which you can reopen once you renew your subscription.

QuickBooks

QuickBooks Tool Hub 1.6.0.8: Uses, Features, Setup, and More

November 5, 2025 admin

QuickBooks Tool Hub is Inuit’s free application for fixing QuickBooks Desktop errors and resolving common problems such as network connectivity, company file issues, installations, and program functionality.

In this guide, you will learn what QuickBooks Tools Hub is, when to use it, how to install it safely, and the best-practice workflows for the top problems, including company file errors, H-series multi-user issues, PDF/Print failures, installation/licensing glitches, and program crashes.

We provided a safe link for the download QuickBooks Tool Hub 1.6.0.8, so you don’t need to worry about finding it elsewhere.

Why does it matter?

Instead of a separate QuickBooks Tool Hub download, the hub centralizes the official steps that Intuit recommends for the first common Desktop issues – hoping you can fix problems with fewer risks and no technical fix required.

Tab	Primary Use	Typical Errors	Key Actions
Company File Issues	Repairs Data/Connectivity Issues with your .QBW	–6150, -6000-82/-301/305, -6130 missing blank lists, file won’t open	Quick Fix my File
Network Issues	Multi-user and hosting problems	H202 and other H-series errors	Server-side diagnostic for hosting and database services
Program Problems	QuickBooks open slow, freezes, or crashes, PDF email, save issues	“Not responding” PDF converter errors, XPS/print issues	Quick Fix my Program, PDF & Print Repair Tool
Installation Issues	Install/Uninstall failures, damaged components	Error 1603/1402/1722, corrupted install	QB Install Diagnostic tool, restart, and update QuickBooks
Password Reset	Lost Admin Password	Can’t login as Admin	Launch automated password reset flow
Help & Support	When tools won’t resolve the issue	Ongoing problem	Contact QuickBooks Tool Hub support Number 866-500-0076
Advanced Tools	Handy windows shortcuts & extras	Needs Deeper Window Tweaks	Access common shortcuts to support troubleshooting

Premium Workflow

Issues	First Action	If not fixed
Company File won’t open, show a code -6000	Company File IssuesQuick Fix my File	Run QuickBooks File Doctor, if it reports unresolved errors
Users can’t connect in multi-user (H202)	Network Issues on server	Verify hosting settings and re-scan with Database Server Manager
PDF/email/Save as PDF errors	Program Problems PDF & Print Repair	Reset Temp folder permissions & test XPS printing
Installer fails or QuickBooks loads missing components	Installer IssuesInstall Diagnostic Tool	Reboot, then update QuickBooks to the latest release.
License/ Registration problems	Installation Issues 3371 Error fix	Re-register if POS is installed; re-register it separately.

How to Download and Install QuickBooks Tool Hub

Step 1: To download QuickBooks Tool Hub, you must first close the QuickBooks application.

Click the download link (QuickBooks Tool Hub free download) to get the latest version (1.6.0.8).
Save the downloaded file (QuickBooksToolHub.exe) in an easy-to-reach folder.

Note:- If your computer already has a tool hub installed, confirm the version number.

For this, in the tool hub application, click the Home tab, and you will find the version in the bottom-right corner.
Double-click on the downloaded file (QuickBooksToolHub.exe) to open it.
Carry on with the on-screen instructions to install the application.
Agree to their terms and conditions.
After you finish the installation, double-click on the QuickBooks Tool Hub’s icon to open the application.

If there is no Icon on the Windows screen, search in the Windows Start menu.

Step 2: Use the Features available in the QuickBooks Tool Hub.

In this step, we will have a brief introduction to all the features of the Tool Hub.

Company File Issues: The tab includes running QuickBooks File Doctor or Quick Fix my File. In any case, if you are looking for more help, click on QB File Dr Help.

List of tools that you would have in the tab:

Quick Fix my File
QuickBooks File Doctor
Open QBWinlog Folder

Network Issues: Using the network issues tab, you can fix the QuickBooks Error H202, QB Error H303, QB Error H505, and more. This plays an important role in fixing any network issues within its capacity.

The Network Issues tab includes one of the most used features. The QuickBooks Database Server Manager is often used to fix the “Multi-user mode not working or QB Error H202” error.

Program Problems: This tab includes features to fix common errors related to PDF/Print Issues, data issues, and related program issues.

List of tools, which includes:

Quick Fix my Program
QuickBooks Program Diagnostic Tool
QuickBooks Print & PDF Repair Tool

Installation Issues: If you are facing any errors related to the installation or uninstallation of the QuickBooks Desktop application. And, not only this, you can fix common errors like 3371 and others.

It includes tools:

QuickBooks Install Diagnostic Tool
Open QB Install Folder
3371 Error Fix

Password Reset: Looking to reset your admin password? Run the automated password reset tool to fix the password issue.

You would have two tools in it:

CA Reset Password
UK Reset Password

Help & Support: If you are looking for help related to QuickBooks Tool Hub itself or for other resources related to QuickBooks, use this tab.

Using the Help & Support tab, you can speak to a QuickBooks Enterprise Specialist or, if you want to speak with a Pro/Premier/Plus specialist.
You can directly visit the QuickBooks Community or, if you are looking to change your email address, credit card details, find your license and product numbers, and more. Simply click on the Customer Account Management Portal (CAMPs).
Help & Support also provides direct contact to upgrade your QuickBooks Desktop version through QuickBooks Desktop Offers.

Advance Tools: This tool fixes common QuickBooks errors using Windows shortcuts.

The list includes:

About this PC
Change Startup Apps
Check for Windows Updates
Download QuickBooks Desktop
Internet Properties
Launch Microsoft Troubleshooter
Launch Task Manager
Launch Window Explorer
Repair Microsoft Office
Resolve Performance Issues
SFC Scannow
Uninstall/Change Programs
Windows Advanced Firewall
Windows Display Settings

QuickBooks updates that are slow or appear stuck: You can use the feature for program and payroll updates.

Fix the Issue of QuickBooksToolHub.exe being blocked

Sometimes, users receive a message that QuickBooksToolHub.exe has been blocked because it may harm their device. You could try downloading the QuickBooks Tool Hub in a different web browser.

Also, Microsoft Defender could pop up a message shown in the image below:

Click on More Info.

Select Run anyway and let it install the QuickBooks Tool Hub.

Pro tips on QuickBooks Tool Hub

Always back up your company file.
Do not use QB Tool Hub for QuickBooks Online or QuickBooks Desktop for Mac.
Use Network Issues only on the server, not workstations.
Check your QB Tool Hub version occasionally; Intuit updates the tool inside the hub.
Expect long scans on large files; do not interrupt the QB File Doctor or Diagnostic program.
If a Tool Hub needs an add-on, the tool hub downloads it in the background and lets the tool finish the download.

Conclusion

We introduced you to the QuickBooks Tool Hub, which is an important component for every QuickBooks Desktop user. In this guide, you should have understood what the QuickBooks Tool Hub is, how to install it, and where (and where not) to use it. The Pro-tips in this guide are the rarest of rare guides you will get only on this page.

You can share and bookmark this guide for further use. Do you have any queries about QuickBooks software, Online, or Mac? Talk to our senior QuickBooks Specialist at +1(866)500-0076.

Frequently Asked Questions

1. What is QuickBooks Tool Hub?

QuickBooks Tool Hub is Intuit’s free tool that fixes common QuickBooks errors that do not require any technical help. Every QuickBooks Desktop user must have the tool hub installed in the workstation(s).

2. What is the QuickBooks Tool Hub’s primary use?

QB Tool Hub’s primary purpose is to protect the QuickBooks application from errors and fix any QuickBooks error that blocks its functioning.

3. Why is my QuickBooksToolHub.exe file blocked?

Windows firewall or an installed antivirus may take it as a threat. It results in blocking the application’s installation. You need to change the settings and set permissions to allow it to download the QuickBooks Tools Hub 1.6.0.8.

4. What kind of QB errors can the QuickBooks tool hub for Windows 11 fix?

There are numerous errors the tool hub can easily fix, such as installation errors, H-series errors (H202, H303 & H505), 6XXX series errors, and more. The best part is that the QuickBooks Repair Tool Hub can fix such errors.

5. How to use QuickBooks Tool Hub 2025 features?

You can quickly learn to use the features of QuickBooks Tool Hubs. We provided a dedicated overview to make quick use of the Tool Hub.

6. How to Install QuickBooks Tool Hub?

Follow this guide and the installation steps shared in this blog at www.quickbooksupportnet.com.

7. How do I contact QuickBooks tool hub Support?

To contact QuickBooks Tool Hub support, dial ******** or start a live chat on the website.

8. How to download the QuickBooks Tool Hub?

If you are looking to download the QuickBooks Tool Hub, simply click download.

QuickBooks Error

Quick Guide to Resubmit a Rejected Tax Payment in QuickBooks

October 31, 2025 admin

Have you received an update or notice from the IRS or state agency regarding the rejection of your tax or e-payment in QuickBooks? Don’t worry, we’ll help you understand why this happened and what you need to do to resubmit a rejected tax payment in QuickBooks.

Common issues like incorrect account numbers or duplicate payments are often the cause of tax rejections. These errors can lead to delays, penalties, and additional consequences, negatively impacting your tax situation. Learn why your e-filed tax form or e-paid tax payment was rejected and how to resolve it.

Here’s What to Do When a Tax Payment is Rejected in QuickBooks

Dealing with a rejected tax payment can be confusing, especially when the reason isn’t clear. Learn the common causes of rejection and follow the steps to successfully resubmit a rejected tax payment in QuickBooks.

1. Duplicate tax filing

This means the IRS or state agency received two tax forms with your information for the same period. It usually happens if you’ve used multiple payroll providers in the same quarter and forgot to cancel one.

a. QuickBooks Online Payroll

Contact the IRS or state agency to check if they accepted one form or rejected both. Reach out to us to see if we can help fix your forms.

b. QuickBooks Desktop Payroll Enhanced

Contact the IRS or state agency to confirm whether they accepted one form or rejected both. Depending on the case, you may need to file an amendment or resend the form through the agency.

2. Invalid or incorrect account number

This means your Federal Employer Identification Number (EIN) or state account number in QuickBooks doesn’t match what the agencies have on file for your business.

a. QuickBooks Online Payroll

Find out or get the correct EIN or state account number by connecting with IRS or state agency officials.
Contact us to update the EIN or state number in QuickBooks for correction.
If your tax form was rejected, navigate to the Payroll Overview page and mark the To Do List for next steps.

If your tax payment was rejected, contact the IRS or state agency officials to transfer your tax payment to the correct account number.

b. QuickBooks Desktop Payroll Enhanced

Update the correct EIN or state account number.
If your tax form was rejected, try resending it.
If your tax payment was rejected, contact the IRS or the relevant state agency to send it to the correct account number.

3. Form was sent too early

You may need to resubmit a rejected tax payment in QuickBooks if you’re trying to e-file or e-pay before the filing period ends. Some agencies don’t accept the early payments, so resend your filing or payment closer to the due date.

Learn More – How to E-file QuickBooks Form 941

4. Tax deposit or filing schedule is incorrect

This means the payment or form you sent was submitted at the wrong time, mainly because of a change in the IRS or state tax deposit schedule, or a change in the agency’s filing schedule.

a. QuickBooks Online Payroll

Talk to the IRS or agency officials to verify the correct schedule and form, and determine whether any additional payments are needed.
In QuickBooks, update the payment or filing schedule accordingly.
Finally, send the correct form or payment only if required.

b. QuickBooks Desktop Payroll Enhanced

Contact the IRS or the state agency official to obtain accurate information, including the schedule and form, and to determine whether any additional payment is required.
Now, update the federal or state payment or filing schedule in QuickBooks accordingly.
Only send the required federal or state form or payment.

Common Rejection Reasons for QuickBooks Desktop Payroll Enhanced Only

Below are the reasons and learn what to do to “resubmit a rejected tax payment in QuickBooks” Desktop Payroll Enhanced only. Keep the payroll services up-to-date with an active payroll subscription.

1. Federal e-pay PIN is incorrect

The rejection may occur if you have recently changed the bank account for e-payments on the EFTPS website, but forgot to update the PIN saved in QuickBooks. Proceed below to update the PIN in your QuickBooks:

Select Employees at the top.
Click on Payroll Center.
Go to the Pay Liabilities tab.
Choose your federal tax and click View/Pay in the Pay Taxes & Other Liabilities section.
Select E-payment, and then proceed to e-pay.
Clear the checkbox for Remember My Information for Next Time.
Type the 4-digit PIN and EFTPS internet password.
Enter any of the missing information.
Hit Submit.
Enter the 4-digit PIN EFTPS internet password again, and then the next time you make an e-payment.
To save the new PIN, select Remember My Information for Next Time.

Change EFTPS internet password in QuickBooks

Don’t know your PIN? Contact the IRS.

IRS EFTPS (e-pay) help desk: 800-555-4477
IRS e-file help desk: 866-255-0654

2. Federal e-file PIN is incorrect

Your e-file will be rejected if an incorrect PIN is entered. Try removing or changing the PIN, then re-entering it.

Select Employees at the top.
Click on Payroll Tax Forms and W-2s, then Process Payroll Forms.
Choose the federal form you are filling out from the list.
Hit on Create Form.
Select the form-filling period and click OK.
Review each part of the form and other details. You can also select Check for errors to make the necessary corrections.
Hit on Submit Form > E-file.
Remove the checkbox labeled “Remember My Information for Next Time.”
Enter the 10-digit IRS e-file PIN and verify it’s entered correctly.
Choose the Remember My Information for Next Time option to save the updated information.

Don’t know your PIN? Contact the IRS.

IRS EFTPS (e-pay) help desk: 800-555-4477
IRS e-file help desk: 866-255-0654

3. Internet password (for e-pay) expired

The character length for the EFTPS Internet password is between 12 and 30, which is used when logging into EFTPS.gov. Your e-pay PIN is a 4-digit code linked to your e-pay bank account. Update your EFTPS Internet password, then resend your e-payment or e-filing.

a. Update your password with EFTPS

Visit the EFTPS website.
Select Login on the home page.
Type the Taxpayer Identification Number (TIN), PIN, and your recent internet password to log in.
Update your internet password to meet the new security requirements. Keep the password length between 12 and 30 characters.
Before proceeding, wait for one hour before sending your e-payment.

b. Change your EFTPS internet password in QuickBooks Desktop

Now, you must change your QuickBooks Desktop password to match the new EFTPS internet password.

Navigate to Employees at the top.
Choose Payroll Center
Move to the Pay Liabilities tab.

Select Payroll Center and click on File Forms

Select the federal tax in the Pay Taxes & Other Liabilities section and then select View/Pay.
Click on E-payment, and then proceed to e-pay.
Remove the checkmark from Remember My Information for Next Time.
Enter your 4-digit PIN and the new EFTPS Internet password.
Enter any other missing information in the E-pay login page.
Finally, click Submit.

Enter the 4-digit PIN and internet password again when making an e-payment next time and then select Remember My Information for Next Time.

Conclusion

When your tax payment is rejected, you may face penalties, interest charges, or even legal notices. By following the steps above, you can fix the issue and resubmit your tax payment in QuickBooks, helping you avoid delays, fines, and added stress.

For further assistance, reach out to our QuickBookSupportNet and tax experts at +1(866)500-0076. Our team is available 24/7 to provide the best service.

Frequently Asked Questions

1. How to resubmit a rejected tax payment in QuickBooks Desktop?

First, identify the rejected tax payment in QuickBooks and make the necessary changes, such as removing a duplicate entry or providing missing information. Next, resubmit the rejected tax payment in QuickBooks Desktop.

3. Can I resubmit a rejected tax form return?

Yes, you can easily resubmit a rejected tax form. An e-filed tax return is not considered filed until the tax authority accepts it. To successfully resubmit it, you must correct the error and resubmit it.

4. How do I record a rejected payment in QuickBooks?

The steps below will help you record customer returned payments using an expense:

Enter the bounced check or returned payment as an expense.
Unapply the bounced check/returned payment from the original invoice.
Create an item for fees from your bank.
Enter the service fee.
Create an invoice for the bounced-check fees.
Share the statement with your customer.

QuickBooks Online

Learn How to Change Primary Admin in QuickBooks Online

October 30, 2025 admin

Transferring a primary admin role means giving a user full rights to manage a business in QuickBooks, including access to all running processes, the activities of other users, and the ability to add, edit, and manage the company admin in QuickBooks Online.

If you are sure you want to transfer the rights and don’t want to do this, this guide is all you need. From preparing your QuickBooks to the steps to change primary admin in QuickBooks Online, we will discuss everything. Follow this guide to the end to learn how to request a change to the admin role in QuickBooks and verify its status.

What is a Primary Admin in QuickBooks Online?

A primary admin in QuickBooks Online or even QuickBooks Online has the same rights and functionality, including access to all features and the ability to make changes, including financial & accounting activities, as well as managing users, roles, and settings. They are the person who initially set up a business account in QuickBooks. To know about transferring the roles, proceed to the next section.

Learn More – What’s New in QuickBooks Online

How to Transfer the Primary Admin to Another User in QuickBooks Online?

In this section, we will outline how to prepare your software for transferring admin rights and provide detailed steps to change primary admin in QuickBooks Online.

Prerequisites

Transfer the primary admin role

Sign in to your QuickBooks Online as the current primary admin. If you failed to sign in, you can recover the credentials, such as your user ID or password.
Go to Settings and choose Manage users.
Look for the user you wish to make the primary admin.
Make sure the user profile is listed as Company admin in the Role column. If not, click Edit in the Action column to modify the roles of admin.
Choose the drop-down from the Action column and select Make primary admin.
Click on Change primary admin to confirm the change.

Finally, sign out of QuickBooks.

Note: The option to transfer the primary admin is available only if the incoming user is already a company admin. The new primary admin won’t need to take any action as the transition is automatic.

Request the primary admin role if the current admin is unavailable

If the current primary admin of QuickBooks is no longer with your company and you can’t sign out of their account, you won’t be able to follow the usual transfer process. Instead, you’ll need to submit a request to our account protection team to take over as the primary admin.

To do this, you will also need to complete the request form and provide documents proving that you own the business or have sufficient permissions to take over the admin account.

a. You will need the following account

Your driver’s license, government ID, or passport.
The driver’s license, government ID, or passport of any other majority owners, business partners, non-profit directors or presidents, or estate executors.
If you don’t own the business, a letter of permission naming you as the business’s new primary admin. It needs signatures from any other majority owners, business partners, non-profit directors or presidents, or estate executors.
If the previous owner is deceased, a notarized document with the name of the executor of their estate is required.
Depending on the type of business, one of the following documents, with the owner, chairperson, or president’s name and title:
- Sole proprietorship or self-employed: business license.
- Corporation / S Corporation: articles of organization, corporation bylaws, or shareholders’ agreements.
- Limited Liability Company (LLC): articles of organization or an operating agreement.
- Limited partnership: certificate of limited partnership or certificate of limited liability partnership.
- Non-profit organization: A board of trustees meeting minutes identifying the new primary admin. If you don’t have this, articles of incorporation, or non-profit corporate bylaws.
- Other business: articles of organization, articles of incorporation, corporation bylaws, or shareholders’ agreements.

b. Here are the detailed steps

Open the Business Change Request form.
Choose the company you are requesting to be the primary admin for or contact for

Note: Choose a relatable answer to the questions from each of the drop-downs.

Click Continue.
Verify all the business details and click Continue. Otherwise, choose This is not the right business, then return to Step 3.
Check your personal details and select Continue.
Make sure all the business information is correct on the Summary page, and select Continue.

Note: Once you proceed further, you won’t be able to make any changes.

Share all the required documents and click Submit request.

Note: If you require more time to finish the requirements, you can close the form. It will remain in draft status for 30 days. When you’re ready, reopen the form to continue where you left off.

Next steps

Intuit will review this request as soon as possible. Once the review is complete, you will receive an update email with the status of your request. Wait until the email response from no_response@intuit.com.

You can check the status of your request at any time once available.

If we approve your request:
We’ll notify you that you’ve been assigned the primary admin or contact role. Simply sign in with the email you provided the next time you access QuickBooks.

If we can’t approve your request:
We’ll inform you of the reason and provide guidance on the next steps. For instance, if a document is missing, unclear, or doesn’t meet approval standards, we’ll ask you to resubmit the form with all required documents for security verification.

Conclusion

In conclusion, a primary admin has the right to make all changes, including adding, editing, and removing company admins. You can easily change primary admin in QuickBooks Online using the detailed steps outlined above, and check whether Intuit has approved your request.

If the request isn’t approved or requires further assistance, it is recommended that you consult your supervisor. Dial +1(866)500-0076 to talk to a QuickBookSupportNet ProAdvisor now!

Frequently Asked Questions

What is a primary admin in QuickBooks?

A primary admin in QuickBooks is the main user with full rights to add, edit, or remove any user, and to transfer admin rights to another user. They can manage everyone and every task running in the program. By default, the person who set up the software for their business is a primary admin, who can be transferred to another user.

Can you have more than one primary admin in QuickBooks Online?

No, you cannot have more than one primary admin in QuickBooks Online. However, multiple company admins can have the same level of rights to make the required changes in QuickBooks, except for the ability to add or remove the primary admin.

What is the role of the primary admin in QuickBooks Online?

The primary admin in QuickBooks Online is the main user who has access to all aspects of the account, can make any changes, such as managing users, roles, and settings, and is the person who initially set up the account.

Can an accountant change the primary admin in QuickBooks Online?

Yes, an accountant can change the primary admin in QuickBooks Online only if they are signed in as a user with primary admin. An accountant can also transfer the primary admin rights if you are signed in as the accounting firm through QuickBooks Online Accountant.

How do I transfer a primary admin in QuickBooks Online?

To transfer the primary admin in QB Online, the current primary admin must go to Settings > Manage users, find the new user, click the Action drop-down, and select Make primary admin.

QuickBooks

Steps to Write Off Bad Debt in QuickBooks Desktop & Online

October 30, 2025 admin

Wondering how to write off bad debt in QuickBooks and more? Don’t worry, this comprehensive guide discusses the steps on how you can record the unpaid debts owed by your customers in both versions of QuickBooks.

Dealing with bad debt can be a challenge for businesses, but QuickBooks makes it easier to manage and write off unpaid debts. Whether you’re using QuickBooks Online or QuickBooks Desktop, understanding the correct process is key to maintaining accurate financial records. Let’s dive into the steps for both versions of QuickBooks!

Learn How to Write Off Bad Debts in QuickBooks Desktop and Online

With the below instructions, you’ll be able to stay compliant with accounting standards, reduce your taxable income, and ensure your financial statements reflect your true business performance. Let’s dive into the steps to write off bad debts in both versions of QuickBooks!

1. Write Off Bad Debt in QuickBooks Desktop

Let’s write off debt in QuickBooks Desktop with these simple steps:

a. Add an expense account to track the bad debt

Open QuickBooks Desktop.
Go to Lists in the top menu bar.
Choose Chart of Accounts.
Select the Account menu and choose New.
Click on Expense and then Continue.
Enter the Account Name, such as Bad Debt.
Finally, select Save and Close.

b. Close out the unpaid invoices

Go to the Customers menu.
Select Receive Payments.

Enter your customer’s name in the Received from field.
Enter $0.00 for Payment Amount.
Hit on Discounts and credits.

Enter the amount you wish to write off in the Amount of Discount field.
For Discount Account, select the account you just added in Step 1, then click Done.
Select Save and Close.

2. Write Off Bad Debt in QuickBooks Online

First, set up the bad debt expense account and features, then record your bad debt in QuickBooks Online.

a. Check your ageing accounts receivable

Use the Accounts receivable ageing detail report to review other invoices or receivables that must be considered as bad debt.

Follow this link to complete the steps in the product

Look for the Accounts receivable ageing detail report and open it.
See which outstanding accounts receivable need to be written off.

b. Create a bad debt expense account

Create a Bad Debts expense account if you haven’t created one already.

Follow this link to complete the steps in product

Select New account to create a new account.
Select Expenses from the Account type drop-down.
From the Detail type drop-down, choose Bad Debts.
Enter Bad debts in the Account name field.
Finally, click Save.

c. Create a bad debt item

You must create a non-inventory as a place-holder for the bad debt. This is not a real item, but it just keeps the accounting balanced.

Follow this link to complete the steps in product

Go to New.
Select Non-inventory item.
Enter Bad debts in the Name field.
Mark the checkbox for I sell this product/service to my customers.
Select Bad debts under the Income account drop-down.
Finally, click Save and close.

d. Create a credit note for the bad debt

Click on + New or + Create.
Choose Credit note.
Select your customer under the Customer drop-down.
From the Product/Service section, choose Bad debts.
Enter the amount you are writing off in the Amount column.
Enter Bad Debt in the Message displayed in the statement box.
Finally, click Save and close.

e. Apply the credit note to the invoice

Click on + New or + Create.
Choose Receive payment under Customers.
Under the Customer drop-down, select the customer for whom you are applying the credit note.
Choose the invoice under the Outstanding Transactions section.
Go to the Credits section and choose the credit note.
Finally, click Save and close.

f. Run a bad debts report

To check whether all receivables are tagged as bad debt, run an Account QuickReport. Here’s how to do this:

Follow this link to complete the steps in product

Select Run report in the Action column of the bad debts account.

Note: You can easily specify a bad-debt entity apart from other customers simply by adding a note to their name. Here’s how to do this:

Follow this link to complete the steps in product

Choose your customer’s name.
Click on Edit.
Enter Bad Debt or No Credit after the customer name in the Customer display name field.
Finally, click Save.

Conclusion

We are ending this blog with details on how to write off bad debt in QuickBooks Desktop and QuickBooks Online. Hopefully, you have created an account and marked the debt as bad debt in your QuickBooks version for better financial management.

For further assistance, we recommend you consult with QuickBooks professionals. Dial +1(866)500-0076 to talk to an expert right away!

Frequently Asked Questions

What are bad debts in QuickBooks?

In QuickBooks, a bad debt is an unpaid amount that is uncollectible and written off as a loss. It occurs when a debtor fails to repay the money due to financial hardship, bankruptcy, or insolvency. Businesses treat bad debts as an expense, which reduces their profit, while for individuals, uncollected debts can negatively impact their credit score.

Can I write off bad debts in QuickBooks Desktop?

Yes, QuickBooks Desktop allows you to write off bad debts under the Amount of Discount field. You can do it using the Receive Payments feature to record as a discount, allocating that discount to a “bad debt expense” account you’ve set up without actually deleting the invoice.

How do I find bad debts in QuickBooks?

To find bad debts in QuickBooks, first run the Accounts Receivable report to identify uncollectible invoices. When done, write them off as a credit memo for each customer and apply it to the outstanding invoice, often by creating a bad-debt expense account and a corresponding item to facilitate the process.

What type of expense is a bad debt?

Bad debt is an operating expense, typically categorized as a selling, general, and administrative (SG&A) expense. It represents the amount of money a company has determined it will not collect from its accounts receivable.

How to record bad debts in QuickBooks Online?

To record bad debts in QuickBooks Online, you need to review invoices and set up the account using the Accounts Receivable Aging Report. Now, create a credit note for the bad debt, apply it to the invoice, and then run the Bad Debts report.

QuickBooks

QuickBooks Install Diagnostic Tool

October 30, 2025 admin

QuickBooks, with its decade of journey, has brought many utility features for QuickBooks users’ daily use. One of the important and essential utility features is the QuickBooks Install Diagnostic tool. You must be wondering how you can use the diagnostic tool.

QuickBooks Desktop Install Diagnostic Tool

We have carefully crafted this blog to bring everything to one place. This guide will help you get everything regarding the QuickBooks install diagnostic tool.

What are the functions the QuickBooks install diagnostic tool can perform?

Diagnose installation errors: This tool scans for corrupt files and resolves various issue that restricts QuickBooks Desktop from getting installed properly.
Repair corrupt or damaged Microsoft components: The tool repairs essential Microsoft components like MSXML, .NET Framework, and C++ that cause installation failures.
Fixes common errors: There are certain errors, such as C++ and MSXML, that the install diagnostic tool can fix, and even problems, such as QuickBooks has stopped working.
Automatic troubleshooting: This automatic feature of the installation diagnostic tool ensures that you do not need to fix common errors manually, which are time-consuming and brainily hectic.

Common Error that QuickBooks Install Diagnostic Tool could resolve:

Error code 1603	MS .NET Framework errors	MSXML damage errors
QuickBooks error 1935	Error 1903	Error 1334
Damaged C++ related errors	Error 15106	QuickBooks error 1722
QuickBooks Error 1904	ABS PDF driver errors	Error 1712
Unrecoverable Desktop Error in QuickBooks	Errors in verifying your subscription	QuickBooks has stopped working while opening QuickBooks

How Can I Use QuickBooks Install Diagnostic Tool?

Step 1: Install the QuickBooks tool hub.

The QuickBooks Tool Hub is used to correct common errors; close the QuickBooks program before use.

We recommend using the QB tool hub on Windows 10, 64-bit.

Close the QuickBooks application.
Now, download the updated version of QuickBooks Tool Hub, and as of now, it is 1.6.0.8.

Save your download to a short file location path. You could save it to your desktop screen.

Note:- Click on the Windows Start menu, if there is no shortcut icon on the desktop, and search for QuickBooks Tool Hub. Now, open the application.

Open your downloaded file, QuickBooksToolHub.exe, and follow the on-screen instructions to install the application.
Agree to their terms and conditions.
After the application gets installed, double-click on the icon that would have appeared on your Windows desktop and open the tool hub.

Step 2: From QuickBooks Tool Hub, Run QuickBooks Install Diagnostic Tool

Click on the Installation Issues
Now, you will get the option of the QB Install Diagnostic Tool.

Click on QuickBooks Install Diagnostic Tool.
The QB tool will start scanning the files and any issues related to QuickBooks.

Step 3: Run Quick Fix my Program

When you perform this solution, it will shut down all the open background processes you must be using. This feature will run a quick repair on your program.

Click on the Program Problem.
Select Quick Fix my Program.

Launch QuickBooks Desktop & open your data file.

Conclusion

QuickBooks Install Diagnostic Tool is an essential feature that QuickBooks users use to avoid common errors. Considering the hundreds of queries on the installation diagnostic tool, we drafted this piece of content to fulfill all your requirements.

For more information on QuickBooks and its features, dial us at +1(866)500-0076.

Frequently Asked Questions

What is the QuickBooks Install Diagnostic Tool?

QuickBooks developed a feature called the QB install diagnostic tool in its QuickBooks Tools Hub application. The diagnostic tool fixes multiple issues that include .NET Framework, MSXML, and/or C++.

How can I install QuickBooks Tool Hub’s latest version?

If you are looking for a complete solution on QuickBooks Tool Hub, visit our site https://www.quickbooksupportnet.com/.

How to fix the QuickBooks Install Diagnostic tool?

To fix the QB Install Diagnostic tool, try the following methods:

Run as administrator: Try right-clicking the QuickBooks icon on your desktop and selecting “Run as administrator” to see if it helps launch the program.
Contact our support: If the error persists, you may need to contact an IT expert or Microsoft support, especially for errors related to the “Windows Installer” service. For QuickBooks-related errors, contact our senior QuickBooks specialist at +1(866)500-0076.

QuickBooks Error

Learn How to Resolve QuickBooks Error 30159 in Quick Steps

October 29, 2025 admin

QuickBooks error 30159 is a payroll-related issue that usually occurs during payroll updates, preventing the system from verifying your payroll subscription or processing payments. This error triggers a warning message that states,

“Error 30159: We’re having a problem verifying your account status. Contact Us for help resolving the issue.”

An incomplete or outdated QuickBooks installation is a common cause of this, as are corrupted system files and other issues we will discuss below. Let’s explore this detailed guide to see why the error occurs and the different methods to troubleshoot it.

What Causes Payroll Error 30159 in QuickBooks?

See what causes error code 30159 when verifying the payroll subscription in QuickBooks Desktop. Let’s explore each of them one by one:

Make sure to verify the payroll subscription correctly
Inactive payroll subscription
The Paysub.ini file might be corrupted or outdated
Billing information for payroll subscription might not be updated
Outdated QuickBooks Desktop
Incorrect payroll service key
Possible data damages or network connectivity issues
Malicious software can cause the problem
Damages or corruption to the Windows files or folders
Incorrect EIN
Incorrect QB installation

Top 11 Methods to Troubleshoot QuickBooks Error 30159 Quickly

If you reactivated the payroll subscription and it fails during verification, with QuickBooks error 30159 displayed on your screen, proceed with the troubleshooting steps outlined below. Perform the detailed steps carefully:

1. Verify the QuickBooks Desktop Payroll subscription

You must check whether your payroll service subscription is active or inactive. To verify the payroll subscription, follow the steps mentioned below:

Close the company file and restart your computer.
Open QuickBooks Desktop and go to the Employees menu.
Choose My Payroll Service, then Manage Service Key.

Make sure the QuickBooks Desktop payroll subscription is Active.
Now, click Edit and verify the service key. If it’s incorrect, enter the service key carefully.
Hit Next and uncheck the box for Open Payroll Setup, then select Finish.
This will update the payroll services.
When done, try to run the payroll services again.

2. Reactivate the Payroll subscription

There are two different ways to reactivate your payroll subscription. Let’s look at both in the steps below:

a. Through your company file

The easiest way to enable payroll services is directly from your QuickBooks Desktop company file.

Open your QuickBooks Desktop company file.
Go to Employees at the top and choose My Payroll Service.
Hit on Account/Billing Info.

Sign in to your Intuit Account. This will open the QuickBooks Account page.
Select Resubscribe under Status.
Adhere to the on-screen steps to reactivate your payroll service.

b. Through your Intuit account

Another way to reactivate your payroll service is to use the web.

Sign in to your Intuit account using the credentials as you normally would.
Select Resubscribe under Status.

Follow the steps on your screen to reactivate your payroll services.

Note: This may take up to 24 hours to reactivate your subscription to complete fully. Once the reactivation is complete, the subscription status is Active.

3. Rename the Paysub.ini file

Rename the Paysub.ini file to ensure it is updated and not interfering with payroll processing.

Open File Explorer.
Locate the QuickBooks file folder and look for Paysub.ini.
If you don’t see the file, open the display hidden files or folders.

Type Paysub.ini in the search field.
Right-click on the file and click on Delete.
Add .OLD at the end of the file name to rename the file.
When done, try to run the payroll again.

4. Update the Billing information for payroll subscription

Sometimes, you may fail to update the billing information for payroll subscription. Make sure the information is updated with these steps:

Sign in to your QuickBooks Desktop.
Keep in mind that only the authorized users can update billing info.
Go to the Employees tab.
Choose My Payroll Service > Account/Billing Information.
Sign in using the Intuit Account login credentials. Make sure to verify the information. If you don’t find the name list, reach out to us.
Click on Billing Detail.
Depending on your contact role, the level of information may vary greatly. If you don’t find any information under the Billing Details box, it means you are not the current billing contact or authorized user. To modify the holder or the billing contact, reach out to us on +1(866)500-0076.
Choose Edit billing info.
Enter the new billing information and click on I Agree.

5. Get the QuickBooks Updates as an admin

Keeping QuickBooks updated is crucial for smooth performance, enhanced security, bug fixes, and more. Interruptions during QuickBooks processes can prevent you from opening company files or completing tasks. Ensure you update QuickBooks to the latest version available.

6. Edit or re-enter the payroll service key

First, you will need to obtain a service key. You will receive it via email. If you do not have a service key, use the automated Service Key Retrieval tool.

To proceed, you will need to sign in using the Intuit Account. If you failed to retrieve your service key using this tool, reach out to us. This automated tool might not work if:

You will find multiple payroll orders in our system for your company.
You might have purchased the payroll product from a retail store, or
The business phone number you provided did not match the one Intuit® has on file.

Open the QuickBooks Service Keys window. In case you do not see a payroll service on your company file, go to Employees > Payroll > Enter Payroll Service Key.

If you already have a payroll service in your company file, go to Employees > My Payroll Service > Manage Payroll Service.

In the redirected QuickBooks Service Keys window:

Click Add if no payroll service is listed.
Click Edit, if you see a payroll service listed.
Again, click Edit, if you see a payroll service listed.
Click Edit, and note down the service key.
Remove the payroll service key in QuickBooks Desktop.
Select Next.
Click OK when the Payroll Update message appears.
Verify the Service Status shows ACTIVE and then click OK.

7. Run QuickBooks File Doctor

QuickBooks File Doctor verifies the company file, repairs detected data damage, and potential network connectivity issues.

Note: Download and install QuickBooks Tool Hub (1.6.0.8) in the latest version. For the best experience, we recommend using QB Tool Hub on Windows 11, 64-bit.

Select Company File Issues in the left pane.
Click on Run QuickBooks File Doctor. The tool can take up to a minute or more to open wait until then.

Note: If QuickBooks File Doctor fails to open, search for QuickBooks Desktop File Doc and open it manually.

Choose your company file from the drop-down in QuickBooks File Doctor. If you don’t see the company file, click on Browse to find the company file.
Choose Check your file (middle option only) > Continue.
Type the QuickBooks admin password to allow access and click Next.

The scan time depends on your company file size, which can take up to 10-15 minutes. It may even be unsuccessful even after fixing the issues. When the scan finishes, launch QuickBooks and the company file.

8. Restore the System and Run the Windows Malicious Software Removal Tool

Learn how to restore the system and then run the Windows Malicious Software Removal tool using the steps below:

Press the Windows logo key.
Go to All Programs > Restore.
Go to the Restore My Computer tab in the window and hit Next.
Choose the latest system restore point and click Next.
Select the confirmation window.
Restart your computer.
Download and install the Windows Malicious Software Removal Tool to proceed.
Go to the Scan tab.
Choose the Fix error option.
When done, reboot your computer.

9. Run System File Checker

System File Checker is a utility that scans Windows files and quickly repairs potential corruption or damage.

Press the Windows+X keys together.
In the Quick Link menu, select Command Prompt (Admin).

NOTE: You can also run the System File Checker (SFC) from Windows PowerShell (Admin).

Click Yes on the User Account Control (UAC) prompt.
Type SFC /scannow in the command prompt.

Press the Enter key.
The System File Checker utility will verify the integrity of Windows system files and run a quick repair on them.
When done, reboot your computer.

10. Update EIN (Employer Identification Number)

QuickBooks Desktop Payroll Basic, QuickBooks Desktop Payroll Standard, and QuickBooks Desktop Payroll Enhanced

Go to Company at the top.
Choose My Company.
Click Edit from Company Information.
In the left menu, select Company Identification.
Enter the new EIN in the Federal Employer Identification No. field and select OK.

11. Reinstall QuickBooks Desktop in Selective Startup

Third-party applications, like antivirus and anti-spyware programs, can interfere with the QuickBooks installation. To prevent issues such as error 30159, install QuickBooks Desktop in Selective Startup mode. This minimizes conflicts and ensures a smoother installation process.

Before you start, make sure

Save a backup copy of your company file
Note down the QuickBooks Desktop product and license info

a. Switch to Selective Startup

To make sure no third-party processes and applications get in your way, switch to Selective Startup. If you are not comfortable performing the steps, consult an IT expert or reach out to us.

Press the Windows+R keys together on your keyboard.
Type msconfig in the Run prompt.
Click OK.
Go to the General tab.
Choose Selective startup and Load system services.
Go to the Services tab.
Select the Hide all Microsoft Services checkbox.

Hit on Disable all.
Uncheck the box for Hide all Microsoft services.
In the list, choose the Windows Installer service.
Click OK.
Select Restart in the System Configuration window.

b. Uninstall or install QuickBooks Desktop

Reinstall QuickBooks Desktop.
Press the Windows+R keys together on your keyboard.
Type msconfig in the Run command. Then, click OK.

Go to the General tab.
Choose Normal startup and click OK.
Select Restart on the System Configuration window.

Conclusion

So, this is the end of this detailed article covering what causes QuickBooks error 30159 and quick methods to troubleshoot it. We hope this information has helped resolve the error and ensure the payroll subscription is verified successfully.

If you encounter an error or have any queries, you must contact QuickBooks professionals. Dial +1(866)500-0076 to talk to an expert now!

Frequently Asked Questions

What causes the 30159 error in QuickBooks Payroll?

QuickBooks error 30159 is caused by issues such as incorrect or inactive payroll subscriptions, corrupted QuickBooks company files, outdated software, or problems with Windows system files and configuration.

How do I fix a QuickBooks payroll error?

To fix a QuickBooks payroll error, try running QuickBooks as an admin, updating the software, or using the QuickBooks Tool Hub for general issues.

For specific issues, such as incorrect paychecks, you can manually edit them in the Employee Center.

How do I fix my QuickBooks Desktop payroll subscription status?

To fix your QuickBooks Desktop payroll subscription status, first, try restarting QuickBooks and updating the program. If that doesn’t work, manually resubscribe by going to Employees > Payroll > Send Payroll Data, and then selecting Resubscribe under Status.

What is payroll subscription verification error 30159?

Error code 30159 occurs when trying to verify the payroll subscription or the Windows system files. You may also see a warning message, “We’re having a problem verifying your account status.“

QuickBooks Desktop

Fix QuickBooks Desktop won’t Open Error With this Guide

October 29, 2025 admin

You must be wondering why the QuickBooks Desktop won’t open error suddenly appears. What happened that the QuickBooks Desktop application suddenly stopped responding? This has happened to QuickBooks users, and given the frequent pop-ups of this QuickBooks error, we shared some top-rated solutions that should be enough to fix the QuickBooks desktop issue.

This blog has covered the common causes of the error and the top-rated solutions to fix it. Walk through this guide and have your error fixed.

Common Reasons behind the error: QuickBooks Desktop won’t open

There are various reasons behind the error that QB Desktop won’t open

The company file name may be too long.
Your hard drive may be corrupt.
You might be using a damaged Windows operating system.
Either your program files or your QuickBooks Desktop installation might be damaged.
Your QBWUSER.INI file might be damaged or missing.

Solution 1: From your QuickBooks Tools Hub, Run Quick Fix my Program

Step 1: Install QuickBooks Tools Hub

Close your QuickBooks desktop application.
Now, from Intuit’s official website, download the latest version of the QuickBooks Tool Hub.

As of now, QuickBooks Tool Hub 1.6.0.8 is the latest version.
Save the downloaded file in a short file path. For example, you can save your Tools Hub file on your desktop.

Note:- If you already have QB Tool Hub in use, check its version. Click on the Home tab, and you will find it at the bottom.

Open the file (QuickBooksToolHub.exe) you must have downloaded in the above step.
Continue with the on-screen instructions to install and agree to the terms and conditions.

Note:- In case you did not find any shortcut icon, search for QuickBooks Tool Hub and open the program.

Step 2: Run Quick Fix my Program

Click on the Program Problems in the Tools Hub.
Click on Quick Fix my Program.

Launch QuickBooks Desktop and open your data file.

Step 3: Run the QuickBooks Install Diagnostic Tool

Launch the QuickBooks Tool Hub, and click on Installation Issues.
Click on QuickBooks Install Diagnostic Tool.

Once the tool finishes its process, restart your PC.
Launch QuickBooks Desktop.
Open your data file.
Update QuickBooks Desktop to the latest version.

Note:- This would help you in getting the latest fixes and up-to-date security updates.

Solution 2: Check and confirm if the issue is with your program or the file.

Your company file could be damaged or corrupted. In this case, you are required to check if it is QuickBooks or your company file.

Step 1: Open your file with all the Windows programs closed

Launch QuickBooks Desktop.
In the No Company Open tab, choose your company file.

On your keyboard, press and hold ALT, then click Open.
Until the file opens, do not let go of the ALT key.
If the sign-in screen appears, release your ALT key, enter your login credentials, then press and hold ALT and click OK.

Step 2: Suppress your QuickBooks Desktop application

Press and hold the Ctrl key and then double-click on your QB Desktop icon.

Important:- Make sure not to let go of the Ctrl key until you see the No Company Open window, QuickBooks freezes, or an error.

Choose your company file and open it.

Solution 3: Repair your QuickBooks Installation

Run a repair and replace all damaged installation files.
Launch QuickBooks and open your data file.

Solution 4: Re-install QuickBooks Desktop

Remove and then reinstall QuickBooks Desktop

Step 1: Remove QuickBooks

Click on the Windows Start menu.
In the search box, type Control Panel and open the program.
In the Control Panel, click on Programs and Features or Uninstall a Program.

Now you can choose the QuickBooks Desktop version you want to remove from the list of programs.
Click Uninstall/Change > Remove > Next.

Step 2: Again, Install the QuickBooks Desktop

Once you are done with Step 1, install the QuickBooks Desktop software. When you proceed with the installation, QuickBooks will automatically install the new folders and rename the old ones.

Solution 5: Manually uninstall the QuickBooks application and rename the installation folders.

Remove your QuickBooks application again.
Click on the Windows Start menu.
In the search field, look for File Explorer and open it.
Fetch the folder that has your company files. This must be your QuickBooks folder.
- C:\ProgramData\Intuit\QuickBooks (year)
- C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
- C:\Program Files\Intuit\QuickBooks (year)
- 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
Right-click on the company file folder and rename it.
Add the extension .old at the end of the folder name.
Doing so would prevent QuickBooks from opening the folder during reinstallation.
Now, you can reinstall the QuickBooks Desktop software.
While renaming the folder, if you get an access error message:
Click the Windows Taskbar, then open the Task Manager.
Click on the Processes tab.

End all the QB processes from Task Manager

Now, to sort the list, select the Name column header.
Select the following processes and click on End Process for each:
- QBDBMgrN.exe,
- QBDBMgr.exe,
- QBCFMonitorService.exe,
- Qbw32.exe.

If a message appears with the phrase, “WARNING: Terminating a process can cause undesired results…“, click on Yes.

Solution 6: Rename the QBWUSER.ini file

To rename this file, you need to open the folder that contains the QBWUSER.ini file.
Users [Your user name]AppDataLocalIntuitQuickBooks [year].
Now, right-click on the QBWUSER.inin file and click on Rename.
Add extension .old at the end of your file QBWUSER.ini.old
Now, rename the file EntitlementDataStore.ecml.
Relaunch the QuickBooks Desktop application.

In case you find that the program opens after renaming the files QBWUSER.ini or EntitlementDataStore.ecml, give it a try and open a sample company file.

Conclusion

If you are able to open a sample company file but fail to open the original company file, we would suggest copying the original company file to a different location that would be easy to reach. We recommend a local folder and not a network location. If you easily open your company file, it simply means that there is an issue with the folder permissions or a damaged folder. If you failed to open the sample company file or the QuickBooks won’t start, the application that you installed is damaged.

Finally, we hope that the issue “QuickBooks Desktop won’t open” is resolved. In case you are still struggling with it, we would like you to contact our senior QuickBooks specialist at +1(866)500-0076.

Frequently Asked Questions

What is the error that QuickBooks Desktop won’t open?

The error QuickBooks won’t open is an application issue that has stopped working, and the user won’t be able to open it.

What are the reasons behind the error that QuickBooks won’t open?

There are multiple reasons, including a damaged or corrupt company file, a damaged hard drive, a long company file name, or the QBWUSER.INI file being missing.

What is the QBWUSER.ini file?

The file QBWUSER.ini is a configuration file for QuickBooks Desktop that has user-specific settings.

QuickBooks

How to Install QuickBooks Database Server Manager?

October 28, 2025 admin

Did you face an issue in accessing the same company file with your colleagues? It could happen due to a settings issue or because Windows Firewall blocks the company file. QuickBooks Database Server Manager is a tool for QuickBooks Desktop that allows multiple users to access the same company file on a network.

The guide to Install QuickBooks Database Server Manager covers everything a QuickBooks user needs to know. Considering the standard requirements of users facing issues, we crafted this informative blog. Walk through this guide, and you can bookmark it for further use.

Learn to set up the QuickBooks Database Server Manager in QuickBooks Desktop.

Solution 1: Install the Database Server Manager and configure it.

Using QB Database Server Manager, you can share your company files with other PC on the same network.

Step 1: Download QuickBooks Database Server Manager

You need to know that the QuickBooks Database Server Manager is an essential component of the QuickBooks Desktop.
Click Download and Update QuickBooks Desktop, and it will automatically update the Intuit Database Server Manager.

Step 2: Install QuickBooks Database Server Manager

You need to close all the programs that are open, including QuickBooks.
Open the downloaded QB database server manager file. The file is called Setup_QuickBooks.exe.
Continue with the on-screen instructions and keep your product and license numbers handy.
Click on Custom and Network Options when QuickBooks asks you to choose an installation type.

Click Next, and make sure you don’t select Express.

Note:– If you choose the Express option, it will install the new QuickBooks Desktop over your previous version. If it happens, you won’t be able to compare or troubleshoot the necessary items.

Now, you can choose the option to set up your network, then click Next.
You can select any, since both options would install the Intuit Database Server Manager. If you find that QuickBooks Desktop is already in use on your server computer, it will not overwrite any existing company data.
If you want Database Server Manager and QuickBooks Desktop on your server computer, select I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing our company file here so it can be shared over our network. We strongly recommend this option.
If you only want Database Server Manager on your server computer, select I will NOT be using QuickBooks Desktop on this computer.

Step 3: Configure Database Server Manager

Click on the Windows Start menu.
In the search box, type Services and open it.
Choose QuickBooksDBXX (where XX is the version number) and open it.
Navigate to the General tab and find the option Service Status.
Click on Stop if it is started or running.
Click on Automatic from the Startup type.
Navigate to Logon and choose Local System account.
Go to the Recovery tab and choose the option Restart the Service from each of the options:
- First Failure
- Second Failure
- Subsequent Failure
Go back to the General tab and click on Start menu.
Relaunch the Database Server Manager.

Step 4: Run File Doctor

Close your QuickBooks accounting software.
Download QuickBooks Tool Hub version 1.6.0.8.
You should save this downloaded file to an easy-to-reach location.
Open the QuickBooksToolHub.exe file that you downloaded.
Follow the on-screen steps to install the application, and agree to its terms and conditions.
Once you have finished the installation, double-click on the QB Tool Hub’s icon to launch it.

Step 5: Run QuickBooks File Doctor

Within the QuickBooks Tool Hub, click on Company File Issues.
Click on Run QuickBooks File Doctor.

In the application of File Doctor, choose your company file from the drop-down menu.
In case you do not find any file, continue with the Browse and search option to get the file.
Click on Check your file and hit Continue.
Enter your QuickBooks login credentials and click on Next.

Solution 2: Configuring Windows Firewall Settings

Windows Firewall is a must and a basic requirement for the smooth functioning of QuickBooks.

Type “Firewall” in the search box.

Configure Your Windows Firewall Settings

Open the “Windows Firewall” and click on “Settings”.
Click on “Advanced Settings” to create inbound and outbound rules.

For Creating Inbound rules:
- Right-click on Inbound rules and choose “New Rule”.
- In the drop-down menu, click on “Program > Next”.
- Choose “This Program Path”.
- Now browse “QuickBooks executable file (qbw32.exe or QBDBMgrN.exe)”
- Select the file and click “Next”.
- Proceed with the “Allow the connection” and make sure all profiles are checked.
Then, click “Next” and name the rule with format QBFirewallException_qbw32.exe and “Finish” it.
To create an outbound rule: Follow the same steps mentioned above and just click on “Outbound Rules” this time.
Add Port Exceptions:
- The first step is to right-click on Inbound or Outbound Rules.

Now choose “New Rule” and click on “Port > Next”.
Click on the “TCP” section and enter the port numbers aligned with the QuickBooks version you are using. It could be 56728, 55378, or 8019.
If you are using QuickBooks 2023 or a later version, you need to use the “Dynamic Port” along with 8019. Follow the further on-screen instructions and finally click on “Allow the connection”.
Follow the same steps for other QuickBooks executable files and ports. Now, you can restart the PC.

Get your dynamic port number

Click on Next after you enter the port number.
Click on Allow the connection and hit Next.
Again, click on Next when prompted and ensure that all profiles are marked as checked.
Now, create a new rule and give it a name in the format QBPorts(Year).
Once you are done, click on Finish.

Conclusion

Thanks for trusting us! This blog on Install QuickBooks Database Server Manager has covered the top-rated solutions to configure the QuickBooks Database Server Manager. We hope that you successfully configured the server manager. In case it is not set up properly, contact our senior QuickBooks specialist at +1(866)500-0076.

Frequently Asked Questions

What is QuickBooks Database Server Manager?

The database server manager is an application that enables you to operate QuickBooks to access the company file in a multi-user environment.

What do I need to download the QuickBooks database server manager?

There are multiple uses of the database server manager that include scanning of QuickBooks files on your host computer, creating .ND files and allowing multiple users on different workstations to access the same company file simultaneously.

How do I install the QuickBooks Database Server Manager on my computer?

You can install the QuickBooks database server manager using these steps:

First, download the database server manager from Intuit’s official website.
Open the downloaded file of the database server manager. The file is called Setup_QuickBooks.exe.
Continue with the on-screen instructions.
Make sure to keep handy your product and license number.
Click on Custom or Network Options when QuickBooks asks you to choose an installation type.
Click on Next and make sure not to select Express.

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Author: admin

Why is American Express Not Syncing with QuickBooks?

For QuickBooks Online

For QuickBooks Desktop

Quick Fixes for QuickBooks Not Syncing with American Express

Section A: Fix American Express Syncing Issues in QuickBooks Online

1. Disconnect and reconnect your American Express business account to QB Online

a. Disconnect from QuickBooks Online

b. Let’s Reconnect the QBO with the American Express Business Account

2. Look for any messages, notifications, or broken pages

3. Connect AMEX Account to QBO in Private Window

4. Clear the browser’s cache and cookies

5. Use Other Compatible Browser

Workaround: Manually upload AMEX Transactions in a CSV format

a. Choose a start date

b. Get transactions from your bank

c. Review the file size and format

d. Manually upload the transactions

e. Categorise and reconcile the transactions

Section B: Fix American Express Syncing Issues in QuickBooks Desktop

1. Refresh the connection for Express Web Connect online banking

a. Prepare to switch to Express Web Connect

b. Turn off bank feeds for your account

c. Set up an account for Bank feeds

d. Download transactions with Express Web Connect

2. Update the Financial Directory

3. Verify the Financial Institution’s website

a. Link your American Express bank account

b. Check for pending notification and security requirements

c. Refresh the Bank Feeds in QB

Conclusion

Frequently Asked Questions

Renew QuickBooks Desktop subscription

Renew QuickBooks Online subscription

Renew QuickBooks Payroll subscription

a. Reactivate your payroll

b. Renew your payroll data

Conclusion

Frequently Asked Questions

How to Download and Install QuickBooks Tool Hub

Step 1: To download QuickBooks Tool Hub, you must first close the QuickBooks application.

Step 2: Use the Features available in the QuickBooks Tool Hub.

Fix the Issue of QuickBooksToolHub.exe being blocked

Pro tips on QuickBooks Tool Hub

Conclusion

Frequently Asked Questions

Here’s What to Do When a Tax Payment is Rejected in QuickBooks

1. Duplicate tax filing

2. Invalid or incorrect account number

3. Form was sent too early

4. Tax deposit or filing schedule is incorrect

Common Rejection Reasons for QuickBooks Desktop Payroll Enhanced Only

1. Federal e-pay PIN is incorrect

2. Federal e-file PIN is incorrect

3. Internet password (for e-pay) expired

Conclusion

Frequently Asked Questions

What is a Primary Admin in QuickBooks Online?

How to Transfer the Primary Admin to Another User in QuickBooks Online?

Prerequisites

Request the primary admin role if the current admin is unavailable

a. You will need the following account

b. Here are the detailed steps

Next steps

Conclusion

Frequently Asked Questions

Learn How to Write Off Bad Debts in QuickBooks Desktop and Online

1. Write Off Bad Debt in QuickBooks Desktop

a. Add an expense account to track the bad debt

b. Close out the unpaid invoices

2. Write Off Bad Debt in QuickBooks Online

a. Check your ageing accounts receivable

b. Create a bad debt expense account

c. Create a bad debt item

d. Create a credit note for the bad debt

e. Apply the credit note to the invoice

f. Run a bad debts report

Conclusion

Frequently Asked Questions

What are the functions the QuickBooks install diagnostic tool can perform?