Effective Troubleshooting Ways For QuickBooks Error 15101

How To Troubleshoot Error Code 15101 In QuickBooks? 

Knowing the possible reasons behind the error code 15101 in QuickBooks is half the job done. Now, you will have to eliminate the factors that are promoting the payroll update error during the process. Below are the targeting solutions that can help you eradicate the possible reasons, thereby eliminating the error:

1st Method: Rectify Your Internet Explorer Settings

Make sure that Internet Explorer is configured to run the QuickBooks application by default. Also, the settings of the Internet browser must support the QuickBooks update process. Below is how to ensure this:

• In the first place, you need to open the Run window (Windows + R).
• In the Run box, type ‘INETCPL.CPl’ and click the OK button.
• Now, go to the General tab and choose Temporary Internet Files and Website Files.
• After making the selections, click on the Delete tab.
• Here, you need to choose the Connections tab and then click LAN settings.
• Now, you are supposed to click Detect settings and then the OK button.
• When in the Advanced tab, move down to the Security option.
• Here, you need to make sure that the TLS 1.2 box is checked.
• Also, the boxes for TLS 1.0 and TLS 1.1 must be unchecked.

Save these settings and try to update the QuickBooks application again. On receiving the QuickBooks error 15101 again, move to the next solution.

2nd Method: Install The Missing Digital Signature Certificate 

Updating QuickBooks requires your digital signature certificate to be intact. If not, you need to download and install the digital signature certificate on your system. Below are the steps: 

• Download it on your device and save it to a preferred (easily accessible) location.
• Now, navigate to this location and locate the executable file QBW32.exe.
• If you are a Windows 7 user, you can use the search option to locate it.
• When in the folder containing the executable file, right-click QBW32.exe and choose Properties from the drop-down menu.
• Now, choose the Digital signature tab and ensure that you have selected Intuit Inc. from the signature list.
• Thereafter, click on the option labeled Details.
• When in the Digital signature details window, choose the View certificate option.
• When the certificate window shows up, choose Install certificate and click Next.
• It will show up a dialogue box having a Finish tab.
• Click on Finish to complete the procedure and restart your system.
• Try installing the QuickBooks updates and check if the error is resolved or not.

3rd Method: Run A Clean Installation of QuickBooks Software

If the error still persists, perform a clean installation of the QuickBooks application. It will resolve the problem if a partial or damaged installation of the QuickBooks application is promoting the update problem.

• In the first place, you need to quit the pre-installed QuickBooks application. 
• Thereafter, you have to uninstall the program from your device using the QuickBooks Clean Install Utility. 
• Once done, Rename the installation folder. 
• You can either download and use the Clean installation tool or rename the folders manually. 
• Finally, reinstall QuickBooks and check the status of the QuickBooks error 15101. 

4th Solution: Restart Your System In Safe Mode 

Running the system in Safe Mode prevents the update process from interference caused by third-party applications. Below are the steps for the same: 

• Restart your system and tap the F8 keys repeatedly to open the Boot menu.
• Here, you need to select the Safe mode with the networking option. 
• Thereafter, choose the operating system you want to restart and hit the Enter key. 
• Now, log into your system with the admin credentials, as it will allow the required permissions to make some crucial changes.
• After that, click the Yes tab when specified to work in the Safe mode setting. 
• Now, launch the QuickBooks application and run the update task again. 
• Once done, reboot your PC to conclude the procedure. 

5th Solution: Prevent The Update From The Firewall Obstruction 

If the error code 15101 in QuickBooks is caused by Firewall obstructions, you need to modify the Firewall settings to eliminate the problem. Here’s how to do it:

• Using the Start menu, search your Firewall and then open it.
• When in the Firewall, move to the Advanced Options.
• After that, right-click on Inbound Rules & choose a New Rule.
• Now, navigate to the Program option and then hit the Next button.
• Next, in the Browse section, choose This Program Path to move ahead.
• Look for the QuickBooks executable files and then click the Next button.
• Advancing further, allow the connection, and click Next again.
• Here, you need to check and confirm that all profiles are marked.
• After confirming, click the Next button.
• Now, create a rule and give it a suitable name. It will look like this: “QBFirewallException(name.exe).”
• After implementing all the steps, open QuickBooks and check the status of QuickBooks error code 15101.